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Never Oracle
(ponder.cat)
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this post was submitted on 01 Feb 2025
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Microblog Memes
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I am moderately surprised that this didn’t have anything to do with Trump or Elon Musk. I was pretty curious what activist organization Erik Uden ran. But, the punchline wasn’t that, and was in the Mastodon replies.
Sounds about right for Oracle. I worked for a company that got bought by Oracle, and the support ticketing system we used was owned by Salesforce. Now, Larry Ellison hates Salesforce. So everyone was told to eliminate use of all Salesforce software.
Only problem was the Oracle software they wanted me to switch to - Service Center - was terrible. It was designed for massive call centers, not my team of five. It had almost zero automation, and the UX was circa 1985.
So I had a meeting with the Service Center team to go over my concerns. One feature I needed was an autocomplete field for ticket macros. This let us quickly process messages in our workflow. And it was just an autocomplete field, something I'd built myself dozens of times.
The Service Center folks acted like they'd never seen anything like that. They said it would take a year to add that feature to their product, but management still said I had to switch. So my boss, who had my back, got it thrown up the chain of command at Oracle. And then again. And again.
After a year and a half of this, averaging about a meeting a quarter, I finally got on the phone with an EVP who asked a very good question: "How much is this costing us per year?"
"$5,000" I said
"Why are you wasting my time with this?" she said
"Good question" I said.
I ended up getting to keep my ticketing software. I don't know if Service Center has autocomplete fields yet.
There's a really good chance it IS coincidence. Oracle Cloud has a history of straight up deleting "always free" tier VMs and data in Oracle Cloud. This has been going on for years.
source 1
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source 5 article
Does that include permabanning the users too?
But he said he was paying: https://mastodon.de/@ErikUden/113930315726322526
I haven't done any extensive looking at his situation specifically, but your link is more confusing than clarifying. He originally said his access was revoked and all his data deleted, but in your linked post it says his access to was revoked, but his server is still running. Is he saying that his VM still exists, the OS still running, but someone logged into the OS and specifically deleted all of his data leaving the server intact? That doesn't sound likely, so I don't understand what his situation is.
Yeah that didn't make sense to me either. Sounds to me like just because the billing is still running he concludes the server still runs as well.
Perhaps the billing or perhaps the server is still responding to public remote requests (just not private authenticated administrative ones). Not enough data to form a conclusion, but enough to know things aren't adding up yet to agree with his conclusion.
Those coincidences are going to keep happening unless you start Mario Brothering CEOs
Larry Ellison being a contentious, petty cunt? Must be a day ending in y.
I think the Oracle CEO was the original CEO asshole before the current batch became the new big thing. No that it means that he's actually deleting accounts left and right, but he's been a dick before it was cool.