this post was submitted on 26 Dec 2023
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chapotraphouse

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My dad was trying to get a grooming appointment for his cat something that should take all of 5 minutes over the phone, checking a calendar and penciling it it, but no gotta do it through a web portal then an app, and make sure you put in your credit card number!

ofc my dad got more and more angry as even I was messing around with this crap going over fields over and over because I put in the wrong number, ugh. Bring back simple shit please.

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[–] [email protected] 8 points 10 months ago

They do it because the apps are a much easier way to track people's activity when using their product so it saves them money on R&D (plus they can sell the data to other companies to make even more money).