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[-] pixelscript@lemm.ee 40 points 1 year ago

Regardless whether you support her general conduct, I think we can all rally around one tenet here:

Don't harass a shitty company's T1 support out of priciples against the company in general.They're in no better position to effect change in the system than you are. They exist only to be slightly more competent phone robots, turning your whiney noise into itemized actions, and filter those actions down to a restricted subset of system commands the company permits them to do.

If anything, they're on our level of the totem pole. Any outrage directed at them for actions of their broader company are a gross misdirection and wholly counterproductive.

I don't know who this lady was speaking to on the phone. But if it was some minimum wage phone bank slave who is just the ablative frontline of the customer support hotline, I don't support her threat in that context.

[-] clashorcrashman@lemmy.zip 22 points 1 year ago

Maybe if her threat was directed towards the minimum wage worker, they'll let her go then.

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[-] SuperCub@sh.itjust.works 40 points 1 year ago

Per the GoFundMe, she was released and charges dropped:

Hi everyone, it looks like the county released Briana with no charges, so I stopped the campaign. See here: https://www.polksheriff.org/inmate-profile/2435323 I am looking how to run a gazillion of reimbursements on this platform.

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[-] Kalysta@lemm.ee 40 points 1 year ago

May the first amendment suit she files after this gain her the money she needs for her healthcare. And may whatever insurance company this is be dissolved.

[-] BigBenis@lemmy.world 39 points 1 year ago

Remember folks, the company reps you interact with are generally not the ones making the rules they are paid to abide by. They're working for a living, just like us.

With that, calling this an "act of terrorism" is an incredulous overreaction that just goes to show how badly they're shitting their pants right now.

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[-] Gammelfisch@lemmy.world 36 points 1 year ago

This occurred in Deregulated Fucking Florida and I thought the damn MAGATs are for freedom of speech.

[-] psmgx@lemmy.world 28 points 1 year ago

Only for billionaires or corporations

[-] HawlSera@lemm.ee 35 points 1 year ago* (last edited 1 year ago)

They're determined aren't they? To just completely make Luigi a martyr.

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[-] TriflingToad@sh.itjust.works 32 points 1 year ago

Jesus fucking Christ we are so damn cooked. It's actually joever.
signed, a floridian

[-] Allonzee@lemmy.world 31 points 1 year ago* (last edited 1 year ago)

Ah yes, more of that freedom we crow so much about as our brand.

The company she spoke to is free to take her premium payments for years, then to kill her through claim denial, and she's free say "thank you for taking my premiums all those years and now denying my claim" and then die quietly.

Herp derp Freedom🇺🇸

[-] uis@lemm.ee 30 points 1 year ago

First "witch" burned by inquisition of capitalism

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[-] realcaseyrollins 28 points 1 year ago

According to the affidavit, 42-year-old Briana Boston used the phrase during a call with BlueCross BlueShield about a denied claim.

"Delay, Deny, Depose. You people are next," she allegedly said near the end of the call.

The "You people are next" line certainly adds some context to this story.

[-] Pazu900@lemmy.world 21 points 1 year ago* (last edited 1 year ago)

A bit, but it still doesn't explain how this warrants terrorism charges and $100,000 bail. A visit from the police and probation or anger management courses? OK I still don't really agree but it makes some sense. But not prison time. She's getting punished harder than many rapists and child molesters.

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[-] Sam_Bass@lemmy.world 25 points 1 year ago

My my aren't we the butthurt bunch these days? heh

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[-] Itdidnttrickledown@lemmy.world 20 points 1 year ago

The last part was probably it but its clear they are scared. That fills my heart with joy.

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this post was submitted on 12 Dec 2024
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