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Damn right (thelemmy.club)
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[-] blackbelt352@lemmy.world 99 points 3 days ago

In matters of taste.

The full quote is "The customer is always right in matters of taste."

[-] BedbugCutlefish@lemmy.world 37 points 3 days ago

No, it's not. This and other 'rewrites' of phrases to mean the opposite thing (like 'blood of the covenant is thicker than the water of the womb') all have no evidence of being 'the original saying'.

[-] hOrni@lemmy.world 36 points 3 days ago

I've checked, and You are right. The "matter of taste" and "waters of womb" parts are a recent addition. But it doesn't make the oryginał proverb any better. The customer is always right is a bunch of capitalist bullshit.

[-] BedbugCutlefish@lemmy.world 13 points 3 days ago

Yeah, agreed. But 'customer is always right' is a slogan made by businessmen, so it's no surprise it's capitalist BS.

It's a marketing term anyway, said by them as advertisements for their businesses, same as like, BK's "have it your way". Just another case of ads sticking in pop culture well past their actual relevancy.

[-] Remember_the_tooth@lemmy.world 6 points 3 days ago

"The customer is always right. The vendor is always further right [wing]."

[-] SlothMama@lemmy.world 5 points 3 days ago

Wait really? I learned both of these things online and thought it was actually real information.

[-] adarza@piefed.ca 12 points 2 days ago* (last edited 2 days ago)

one of the earliest attributions is to marshall field (of the old department stores), it was actually:

"Assume that the customer is right until it is plain beyond all question that he is not."

another of his was "Give the lady what she wants." -- which might be what inspired the later "The customer is always right...in matters of taste." variation.

[-] fizzle@quokk.au 13 points 3 days ago

I've never heard the saying "the customer is always right" used genuinely tough.

Its only ever said to point out what a stupid saying it is.

[-] Buddahriffic@lemmy.world 8 points 2 days ago

I'm going to go in a different direction from the other reply thread and say that I don't give a fuck what the original quote was or the original intent. Just because a saying is famous doesn't mean the original version of it had all the wisdom, or any at all.

The customer is right in knowing what they want and are willing to spend money on, even if it's stupid, because ultimately they decide whether or not they will spend that money. That doesn't mean they are worth dealing with.

Personally, I would rather spend money at a business that "fires" their shitty customers, from line jumpers (was just at an amusement park that actually dealt with two different sets of line jumpers while I was there and it was glorious) to those that harass people that probably agree with them but don't make the rules.

this post was submitted on 24 Jun 2026
451 points (98.5% liked)

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