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submitted 2 years ago* (last edited 2 years ago) by MicroWave@lemmy.world to c/news@lemmy.world

Bad news if you’re mooching off of someone else’s Costco membership: The retail giant is cracking down.

When you enter Costco, you need to show your membership card to an employee to shop. Costco membership cards are non-transferable, but the company allows members to give a second household card to one other person in their home. Anyone with a card can bring up to two guests to the club during each visit, the company stipulates.

But Costco has noticed that non-members have been sneaking in with membership cards that don’t belong to them — particularly since Costco expanded self-checkout.

Costco recently started asking for shoppers’ membership cards along with a photo ID at the self-checkout registers, the same policy as regular checkout lanes, to crack down. “We don’t feel it’s right that non-members receive the same benefits and pricing as our members,” Costco said in announcing the change.

And now, Costco is testing out a system that requires members to scan their membership cards at the store entrance — instead of just flashing the card to employees. Shoppers have spotted the new scanners at a store in Washington State and posted photos on Reddit.

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[-] 9point6@lemmy.world 87 points 2 years ago* (last edited 2 years ago)

Makes sense, Costco makes its money from the memberships, not selling you stuff at wholesale prices after you've got one

[-] acockworkorange@mander.xyz 8 points 2 years ago

Does it? What I get in rewards from shopping and refueling there more than makes up for my membership.

[-] 9point6@lemmy.world 21 points 2 years ago

The money you're saving doesn't necessarily have to have any relation to the profit they make.

Last year 72% of their profit was membership fees

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[-] mateomaui@reddthat.com 59 points 2 years ago

My costco card has my photo on it. Is that not a thing everywhere?

[-] HeyJoe@lemmy.world 16 points 2 years ago

It is where I am as well, plus if you download the app you can bring up your ID card their as well, and it has the same photo on that as well.

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[-] Ullallulloo@civilloquy.com 14 points 2 years ago

Nope, during COVID they stopped taking or checking photos. They've had to spend the last few months getting everyone to get a new card now.

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[-] krellor@kbin.social 7 points 2 years ago

My Costco photo is 20 years old and looks nothing like me anymore, but when I asked for a new photo they said no. So obviously they aren't looking closely at pictures.

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[-] Carobu@lemmy.world 55 points 2 years ago

One of the last times I was in, I was asked for my photo ID and Costco membership card no less than 5 times by employees. I literally got asked while I was in an isle looking at items. I've never had this happen before and made me honestly a bit irritated having to constantly pull my ID out of my wallet. This policy needs to chill.

[-] key@lemmy.keychat.org 37 points 2 years ago* (last edited 2 years ago)

About time. Doors are such an overrated method of entry.

edit: nevermind, read the article

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[-] PaupersSerenade@sh.itjust.works 30 points 2 years ago

Semi-related fun fact that I like to share; Costco doesn’t require membership for alcohol or pharmacy purchases.

[-] Raiderkev@lemmy.world 7 points 2 years ago

Used to be food court too, but I believe they stopped that in 2020 ish

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[-] Kolanaki@yiffit.net 22 points 2 years ago* (last edited 2 years ago)

This just saves the time of having such people getting in and filling up a cart and being stopped at the register. I've never been able to mooch off someone else's membership at Costco. The membership cards have photos of the member on them and they would stop me at the register whenever my dad sent me with his and not let me actually make the purchase. And I haven't even been to Costco (outside of the food court at the one down the street since it's outside and I can get that sweet hotdog combo without needing a membership) for years.

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[-] jordanlund@lemmy.world 17 points 2 years ago

Now if they'd just come up with a new system for parking in the parking lot...

[-] LordKitsuna@lemmy.world 24 points 2 years ago

What do you want them to create rotating carousels of underground parking? Their parking lots are already massive what more do you want.

I just always go to the farthest possible parking spot from the store cuz they are generally always open easy to get in and out of and bypass all the stupid closer to the store

[-] NotMyOldRedditName@lemmy.world 10 points 2 years ago

If people are so annoyed by the parking situation, just plan your visits when it's not as busy. It's not that difficult, even if it might be inconvenient.

[-] ElegantBiscuit@lemm.ee 12 points 2 years ago

I don’t know how anyone could ever stand going to Costco on the weekends. Just don’t. That’s like voluntarily driving during rush hour when you have the option not to. Unless you work the exact hours that Costco is open, going on a weekday evening is so much better of an experience all around. Weekday mornings aren’t bad either. I would have to be truly desperate for gas or groceries to go to Costco on the weekend vs just waiting until Monday.

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[-] CosmicCleric@lemmy.world 13 points 2 years ago* (last edited 2 years ago)

From the article, as I didn't see this being mentioned in the OP summary...

Costco is testing out a system that requires members to scan their membership cards at the store entrance — instead of just flashing the card to employees.

So it seems like there's two different things going on, per the article, when you're entering the building, and when you're trying to use a self checkout machine.

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[-] KeefChief13@lemmy.world 11 points 2 years ago

I hate going to costco so many people and the suv carts.

[-] LifeOfChance@lemmy.world 13 points 2 years ago

I mean the carts are specifically designed for what they sell. Sam's and BJs are the same way. A smaller cart would be filled with just a couple items.

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[-] grue@lemmy.world 10 points 2 years ago

But Costco has noticed that non-members have been sneaking in with membership cards that don’t belong to them — particularly since Costco expanded self-checkout.

In other words, punishing customers for a self-inflicted issue.

[-] Jazsta@lemmy.world 10 points 2 years ago

How is it punishing customers? The rest of the article suggests it may improve things

“It speeds up the process at entry and speeds up the process at the checkout,” he said. “That’s what we believe and we’re going to pilot it.”

[-] Esqplorer@lemmy.zip 7 points 2 years ago

How can it possibly speed up things at entry? They're going to be checking IDs like a bouncer at a club. I can imagine it speeding up checkout only if they stop requiring card scanning at that time too, and/or massive amounts of people are doing this today.

[-] Shelbyeileen@lemmy.world 7 points 2 years ago

How does this mean that people won't have to scan their cards and prove themselves at checkout, when they allow anyone inside for the pharmacy, optical center, and to purchase alcohol?

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this post was submitted on 17 Jan 2024
234 points (96.8% liked)

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