this post was submitted on 08 Feb 2025

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Mildly Infuriating

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Doordash deserves it's fate (poptalk.scrubbles.tech)

submitted 4 days ago* (last edited 4 days ago) by [email protected] to c/[email protected]

240 comments fedilink hide all child comments

2 pizzas, a small order of breadsticks, and wanted to splurge and get cinnamon sticks.

Pizzas are a "Buy one get one deal!" at 13 bucks a pizza. Figured what the hell, I'll splurge on desert then with the deal. Get to checkout... hold on a minute.... 50 dollars for pizza?! Wait a minute 80 dollars after fees and taxes?!

Usually I only use Doordash for finding something, then I order direct from the store. I just saw the sweet "buy one get one" deal and thought eh, fine I'm here. Right, that's why I stopped using door dash. I'm not spending 80 dollars on freaking pizza. I'll just go pick it up and spend a quarter of that price.

At least I would have saved the $3 dollar delivery fee. Phew. Thanks DoorDash.

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[–] [email protected] 21 points 2 days ago* (last edited 2 days ago) (2 children)

You know, for 26 bucks a delivery, why the hell isnt there local competition?

[–] [email protected] 6 points 2 days ago (2 children)

Probably because the real trick is getting recognition. In the fog of a million voices on the internet all vying for your attention it is hard to make yourself a brand name. When people think of delivery now they automatically think of doordash.

[–] [email protected] 1 points 17 hours ago

I sure as fuck don't think doordash for delivery.

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[–] [email protected] 2 points 2 days ago (1 children)

Network effect. People want to order online, and they don't want to have to create a new account to do so. Doordash already exists, so it's easy to go to the app to find food, rather than looking up your favorite pizza place and signing up through whatever weird 3rd party payment system they use

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[–] [email protected] 70 points 3 days ago (12 children)

I will always get a good laugh at people who are shocked that private courier services are expensive.

[–] [email protected] 38 points 3 days ago (2 children)

I mean, it shouldn't be that expensive. Where I live basically every pizza and fast food place used to offer free delivery. Nowadays because of delivery services this has died out a bit, but it still exits, yet ordering through the delivery services is way more expensive.

I honestly don't even get it, because for a long time the delivery services were operating at a loss, not even sure if most of them are in the plus even now, yet they should be more efficient than every fast food place having its own drivers.

[–] [email protected] 4 points 2 days ago (2 children)

I use delivery services because restaurants have terrible phone service. It's always their cousin Mumbles who answers the phone, surrounded by people banging on pots and pans. He doesn't read my order back to me to make sure it's correct. He doesn't tell me how much it's going to be. He doesn't tell me how long it's going to take. So I have no idea if I'm going to get the right food, if it will be the right temperature, and if I have enough cash to pay the driver.

And there's no way I'm going to give out my credit card info to some guy I don't know.

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[–] [email protected] 16 points 3 days ago (4 children)

The pizza place has free delivery because the cost is built into the pizza and people who pick up at the store pay that even though they don't get delivery. Using a private delivery service they charge more because they don't get a piece of the 'pie' so you're basically paying twice for delivery.

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[–] [email protected] 8 points 3 days ago (3 children)

2 pizzas from lieferando in my country cost 30€

They too are a private Courier.

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[–] [email protected] 18 points 3 days ago

Does this pizza place not have their own drivers? If they do you're already paying at least 30% more because of the DoorDash surcharge. Also, judging by the dashers who pick up from where I work, there's a 60% chance they don't have an insulated bag and you're getting cold food.

[–] [email protected] 151 points 4 days ago (9 children)

Stop using it. It's that simple.

Gig economy work is horrible for the workers, and incredibly exploitative. The workers frequently make less than minimum wage.

I refuse to order from any restaurant that doesn't do their own delivery. If enough other people do the same, these places will curl up and die very quickly.

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[–] [email protected] 4 points 2 days ago (1 children)

Do pizza places not deliver themselves anymore?

[–] [email protected] 4 points 2 days ago

I've had several places say they only deliver through DoorDash.

[–] [email protected] 68 points 4 days ago (8 children)

I don't understand how all of these delivery services are so popular when everyone is saying how high the cost of living is. People have money to blow on delivery fees?

[–] [email protected] 2 points 2 days ago

Most of the people that I know that make decent money don't use the service, but the people that work at restaurants or do gig work occasionally do... I don't understand

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[–] [email protected] 38 points 3 days ago (1 children)

Seeing things like this make me happy that I

live in a state that banned junk fees.
live just far enough outside of a metro area that these services don't deliver to me so I don't have to worry about being tempted to order from them.

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[–] [email protected] 37 points 3 days ago (6 children)

Am I missing something? If these are the prices for the service, who is using this?

[–] [email protected] 23 points 3 days ago (1 children)

People that just pay and don't pay attention

[–] [email protected] 16 points 3 days ago (6 children)

They really do hide the final price until the last second when you're most committed. They're banking on your hunger, seeing everything in your cart, and either being so excited you'll just click the buttons to make food come, or you'll justify it away.

[–] [email protected] 3 points 2 days ago

They really do hide the final price until the last second when you’re most committed.

This was going to be made illegal in California, but restaurants got an exception added to the law at the last minute. It's illegal in other industries now though - for example, Ticketmaster's listed/advertised prices in California have to include all fees.

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[–] [email protected] 81 points 4 days ago* (last edited 4 days ago) (1 children)

Your driver would have been paid a total of ~~$6.50~~ $5.00 on that order.

Thank you for canceling.

[–] [email protected] 43 points 4 days ago

Part of that fee is the "Seattle drivers fee", which is supposed to go to the drivers, but they've been very shady about that, and the tipping algorithm was not adjusted at all when they rolled it out. They were also really shitty at the time blaming greedy drivers and the mean old city for forcing them to pay their drivers... and that's when I stopped using them for good.

[–] [email protected] 35 points 4 days ago (1 children)

You did it! No delivery fee! You're so lucky!

Oh hey... Unrelated, but let me get $20 in "fees" please.

Really though, congrats on that delivery discount though, you're really coming out in top, putting me through the ringer, bud!

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[–] [email protected] 25 points 3 days ago (3 children)

Ive deleted all those apps. They really got greedy. And the crazy part is I think I remember the government giving them money for grocery delivery.

I dont get it.

[–] [email protected] 19 points 3 days ago

The greed during covid exploded. especially where companies felt people were stuck/captured, like delivery services.

I wouldnt be surprised if they start dying soon from their short term profits from gouging running out.

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[–] [email protected] 21 points 3 days ago (2 children)

Where is whatever government agency is in charge of truth in labeling, not ripping off the consumer …. At the very least they are deliberately hiding some of their fees under “taxes and fees” in the hope that some pole won’t realize how high it is for a tax. Taxes should be itemized so everything else is fees

Assuming that agency still exists. Why are these “free market” types always seem to not want the transparency and fairness that makes a free market work well?

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[–] [email protected] 48 points 4 days ago (7 children)

Yeah, every time I think about getting Doordash, they sucker me in with promises of $1 delivery fees, etc. Then I take the time to find out what I want, put it in my cart, get excited, and...then I see the final price.

That's when I close out of my browser and go preheat my oven so that I can put in a frozen pizza.

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[–] [email protected] 35 points 4 days ago (5 children)

My sister uses doordash and there's always something wrong. Yet she insists on trying again and again, and I can't understand why.

I have never used them or Uber or others like this, and refuse to do so. They exploit their workers, they charge exorbitant fees, and when something's wrong, it's nobody's fault.

If I want food, I go get it myself. I'm my own delivery boy! And contrary to a lot of people delivering food, I will not park on a sidewalk or in a bike lane.

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[–] [email protected] 2 points 2 days ago (1 children)

I cook a lot so I have never used DD and for pizza the place near me does their own delivery. I really hate extra fees.

[–] [email protected] 2 points 2 days ago

I don't mind driving, and I'm such a weirdo about paying/tipping when I can do something myself. I can probably count on one hand how many times I've had food delivered in the last decade