this post was submitted on 08 Feb 2025
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Mildly Infuriating
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I will always get a good laugh at people who are shocked that private courier services are expensive.
I mean, it shouldn't be that expensive. Where I live basically every pizza and fast food place used to offer free delivery. Nowadays because of delivery services this has died out a bit, but it still exits, yet ordering through the delivery services is way more expensive.
I honestly don't even get it, because for a long time the delivery services were operating at a loss, not even sure if most of them are in the plus even now, yet they should be more efficient than every fast food place having its own drivers.
I use delivery services because restaurants have terrible phone service. It's always their cousin Mumbles who answers the phone, surrounded by people banging on pots and pans. He doesn't read my order back to me to make sure it's correct. He doesn't tell me how much it's going to be. He doesn't tell me how long it's going to take. So I have no idea if I'm going to get the right food, if it will be the right temperature, and if I have enough cash to pay the driver.
And there's no way I'm going to give out my credit card info to some guy I don't know.
I don't order delivery, but I do order pickup, and I like when restaurants have online ordering using the same system they use in the restaurant. It's common with restaurants that use modern PoS systems like Toasttab. Prices are the same as if you order in person, since they don't have to also pay another third-party (DoorDash, etc).
It would be awesome if ordering systems had a standard API, so I could order delivery directly from any app
The pizza place has free delivery because the cost is built into the pizza and people who pick up at the store pay that even though they don't get delivery. Using a private delivery service they charge more because they don't get a piece of the 'pie' so you're basically paying twice for delivery.
Except there's a local market price for that pizza. If your pizza is on par with a pizzeria two minutes away and doesn't do free delivery, you can't charge more. You'll lose all your pickups to them.
Except that other pizzeria two minutes away isn't only pricing it's pizza for walk-ins either, it's offering free delivery to steal the customers further away from the other pizzeria. They both would have the charge built into their pizza, so it's irrelevant. Unless that pizzeria doesn't do any delivery at all, in which case the first pizzeria doesn't have to worry much as it has all the business for people who don't want to come in and pick up pizza.
This only makes sense if they are trying to grow and customers are rational actors at every purchase point. Neither is true in this situation. And it's obvious because there pizzerias that have delivery fees in the same marketplace as ones with free deliveries.
Your pizza/chinese food that have in house delivery dont give 10% discount for picking it up? Thats weird
2 pizzas from lieferando in my country cost 30€
They too are a private Courier.
Actually no. Lieferando just offers digital menus and orders. The drivers themselves are employed by the restaurants. And the Lieferando fees are hidden (paid by the restaurants).
Luckily my favourite pizza place now has their own website that works better than Lieferando's and all the proceeds go to them.
It might be the case that restaurants have their own drivers, but Liefefando has drivers too.
See for example this Add (in German) looking for drivers
Restaurants pay DoorDash, Uber Eats, etc. too - it costs them 30% of the order price. So the restaurant pays a lot, and the customer also pays a lot. I don't understand how people are comfortable with this business model.
I will always get a good laugh of corporate bootlickers that can't distinguish expensive from robbery.
Are you on drugs? Please share.
“Oh shit I forgot my passport at home and my flight leaves in an hour!” “I’ll uber it over!”
Is the only time I’ve used Uber and felt like it as worth it and necessary, not for food. Just bite the bullet and eat crackers and ramen for the night or walk to a nearby place
If you can make multiple deliveries each trip then home delivery could be more efficient, but it's hard to see how it could be cheaper than picking the meal up yourself.
When I delivered pizza and BBQ(different places) that's what we did. Load up 2-4 orders and delivery range was like 15 miles. The pizza place was always busy but the BBQ only did delivery during lunch and dinner. Now you can order a coffee from Pete's 20 miles away at 7am. Some things don't make sense to deliver and no one wins.
They do make multiple deliveries per trip...
Occasionally. I regularly see uber eats drivers picking up single orders from restaurants.
I had a friend who did this for a living, he had two phones so he would run Uber Eats and Doordash at the same time in order to try and optimize, and even then he spent a lot of time just sitting around because these apps are extremely inefficient (and later they started cracking down on people trying to increase their pay by doing both, dunno if it's still doable now).
It feels like a problem that needs to be solved by a centralised entity, but whoever that is will most likely monopolise the situation.
I think this problem will disappear once drones delivery is common. Flying twice as much food uses about 2.5x more energy.
Where I am you're almost never the only delivery.