this post was submitted on 21 Jul 2024
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[–] [email protected] 180 points 3 months ago (4 children)

Bet this was at a pickup counter for a restaurant with no table service

[–] [email protected] 77 points 3 months ago (1 children)

I see them everywhere. The most insulting one was at sprinkles where I had to place order in the POS myself and the guy was just handing me a box from the shelf right behind him.

[–] [email protected] 24 points 3 months ago (2 children)

The most insulting one I've seen is at a self-serve convenience store in the Newark Airport. There is no staff that you ever interact with. Who does the tip go to? You for ringing yourself up?

[–] [email protected] 22 points 3 months ago

I had a coffee vending machine in the airport asking for a tip. Incredible.

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[–] [email protected] 25 points 3 months ago

And that's why I don't feel guilty not tipping some places. What am I tipping for? Nothing.

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[–] [email protected] 147 points 3 months ago (3 children)

Whenever those POS ask for a tip I always click "no tip" and I learned to not worry about what someone else will think. I felt pressured the first time, but I learned that nothing happens if you don't give a tip. I believe those go straight to the owner anyway.

I still have some hangups about when I am in a restaurant and I still do tip as this is still expected. I just stopped going to restaurants, and I only end up there is someone drags me in.

I hate that whole tip cancer culture, which essentially exists to cheat me to think I'm paying less.

[–] [email protected] 71 points 3 months ago* (last edited 3 months ago) (12 children)

A surprising amount of those kiosks straight up abuse tipping culture simply as another form of payment. My wife has worked at two places where the money just goes to the owner and the employee never sees a tip. I’ve also been directly told the number of times that tips don’t go to the employees by the employees.

I don’t trust it. I only tip in cash if I do.

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[–] [email protected] 26 points 3 months ago

If I walk in a pick something up, no tip.

[–] [email protected] 21 points 3 months ago

It also exists to allow restaurant owners to outsource a decent chunk of payroll directly to the customer. Technically it also allows wait staff to make extra money as well.

The reason these payment devices default to asking for a tip (with the option to disable that feature hidden) is that they take a small percentage of every transaction made through them and it goes to the company that made the device.

[–] [email protected] 116 points 3 months ago* (last edited 3 months ago) (3 children)

Christ these comments are horrifying

A few fuckers tried this on me at a restaurant in Greece last year.

The proper reaction is not to click "no tip" then cower in case someone judges you.

The proper reaction is to click "no tip" then get on every fuckin review site you can find and every social media site the restaurant is on, and leave 1-star reviews for spoiling my fucking lunch by begging for money. Put the price I pay on the menu, or fuck off.

I'll tip a max of 10% if I want to. That's generous where I am

Fuck that, your whole point of hospitality is to make me feel comfortable, not uncomfortable.

If you don't do this, you're the reason it still happens.

Incidentally, was back in Greece this year and only got harassed for a tip once. Anecdotal but hey, felt like I made a difference

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[–] [email protected] 106 points 3 months ago (8 children)

This whole system is designed so that the public subsidizes poorly run businesses.

The only way to make it stop is to force such businesses through legislation to pay their employees more, and to do that you have to get past the "but my business will close / but they'll replace us with AI / but the market says..." crowd.

[–] [email protected] 40 points 3 months ago (2 children)

Wasn't there a comic going around about pro-laborer regulations throughout history, like, "giving them two days off each week will kill me," "taking child laborers out of the mines will kill me," "covering up all the giant exposed gears in the facility will kill me," and so on?

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[–] [email protected] 99 points 3 months ago (9 children)

If the tip starts at 30% I'm no-tipping and never returning

[–] [email protected] 16 points 3 months ago (1 children)

I'd hit no tip because I left a tip on the table for the waiter. Fuck the establishment getting a cut of the tip. I understand being in the waiters position though and if they wants to report that on their slip they can. I probably wouldn't tho, I've had managers that told me not to worry about it but don't bring it up with the owner.

[–] [email protected] 26 points 3 months ago (2 children)

At a bagel place I used to go to, the person behind the counter said not to bother leaving a tip on the machine because the owners just took that. I came back the next time with cash and a printout of the law that shows that is considered wage theft and the Department of Labor number to call.

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[–] [email protected] 60 points 3 months ago* (last edited 3 months ago) (7 children)

I saw one of these where the restaurant taped over the "no tip" button so you couldn't push it. If you ever encounter that, add a custom tip and punch 0.00

[–] [email protected] 48 points 3 months ago (11 children)

Fuck them for that nonsense.

I've tipped zero at a sit down place because the waiter was an ass. (And I'm a generous tipper, because I've done the job and I can now afford to).

Tipping isn't required.

[–] [email protected] 18 points 3 months ago (2 children)

My grandmother taught me to never tip $0 if the service is terrible, because the server will just assume you're a cheap bastard who doesn't tip. Instead, she would tip 2¢, because it sends a message.

My dad did that once, and the waitress followed him out to the parking lot and threw it at him. Which I always thought kind of showed she got the message, but didn't learn the lesson.

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[–] [email protected] 22 points 3 months ago

Give them a horrible review and never go back. They deserve bankruptcy

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[–] [email protected] 56 points 3 months ago (10 children)

50%??? Is this an app for millionaires??? I might leave 30% at a nice restaurant if I got exceptionally great service lol Asking for 50% is basically saying "please don't ever eat here again" lol

[–] [email protected] 31 points 3 months ago (1 children)

Well it was inflation, so the tip percentages needed to be higher to account for it /s

[–] [email protected] 17 points 3 months ago* (last edited 3 months ago) (2 children)

I feel like the "/s" isn't enough to express just how much that's Not How This Works, 'cause there are some people who think that actually makes sense.

For those, I'll spell it out: with anything based on a percentage, such as tipping, increases due to inflation are already built in. Inflating the percentage as well is multiplying the increase!

(This is also why "we need to increase the tax rate due to inflation" is also bullshit and any politician who says it is trying to pull one over on the public, by the way.)

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[–] [email protected] 55 points 3 months ago (3 children)

Shit like this results in an automatic “No Tip” from me.

[–] [email protected] 19 points 3 months ago (1 children)

I've started to do that. If I don't see 10-20% options, I've started doing no tip--even if I would have tipped more.

It irks me.

They'd done some data analysis and I guess if you show higher percentages people just click them. So I am bringing it back to reality with my 0%.

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[–] [email protected] 42 points 3 months ago (1 children)

If the percentages look to large, I just hit no tip.

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[–] [email protected] 41 points 3 months ago (1 children)

There's this nice Chinese restaurant near my place that doesn't take tips. I go there once a week or so for takeout, largely inspired by the fact they don't take tips.

[–] [email protected] 45 points 3 months ago (1 children)

Because in China, tipping is considered insulting. Like "Aww, poor restaurant needs extra money to function properly, here you go, little restaurant.

[–] [email protected] 24 points 3 months ago

I am now Chinese.

[–] [email protected] 39 points 3 months ago (3 children)
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[–] [email protected] 29 points 3 months ago

I can't resist posting this comic whenever tip screens are mentioned or shown.

[–] [email protected] 28 points 3 months ago* (last edited 3 months ago)

I don't support the idea of tipping. The responsibility shouldn't fall on the consumer to ensure that employees are paid well — that competition is, and should be, between the employer and employee — tipping encourages employers to underpay their employees, thereby artificially reducing their overhead. It makes even less sense when one considers people who set their own rates, eg hair stylists — one should charge what they think their service is worth. If no one is willing to pay the price of the service, then the service isn't worth the price — tips will just end up artificially inflating prices. Furthermore, it just rubs salt in the wound when taxes, ie VAT, are charged after tipping.

[–] [email protected] 27 points 3 months ago (8 children)

You guys STILL accept signatures? Signature for payment on cards was phased out 10 years ago in Australia.

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[–] [email protected] 27 points 3 months ago (4 children)

I can be a little sympathetic to the argument "this feature is built into our Point of Sale device, we didn't ask for it".

But 30/40/50% tip is not the default anywhere, that was done on purpose.

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[–] [email protected] 26 points 3 months ago (1 children)

Cashier: "You can leave a tip if you want."

"Angel" by Sarah MacLachlan plays softly in the background

Me: Quickly smashes "No Tip" with my cane while muttering about "success not bein' measured by the size o' yer bank account".

Launchpad McQuack fires up the chopper outside

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[–] [email protected] 23 points 3 months ago (6 children)

I don't mind tipping even at casual cafes and stuff because I used to work at a pizza place and the tips helped a lot. But if the LOWEST option is 30% I'm selecting no tip.

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[–] [email protected] 23 points 3 months ago (2 children)
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[–] [email protected] 22 points 3 months ago* (last edited 3 months ago) (3 children)

Make it stop.

There's a "No tip" button.

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[–] [email protected] 18 points 3 months ago* (last edited 3 months ago) (7 children)

Can anyone enlighten me on why it says the original cost is $26.17 and the cost is $28, whilst they're still asking for a tip?

[–] [email protected] 16 points 3 months ago (3 children)

It’s done the correct way here. Your tip shouldn’t be based on the price and tax, just the price alone. Some places combine before calculating tip, which is wrong.

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[–] [email protected] 17 points 3 months ago (14 children)

I'm gonna start pretending I don't know what a tip is and ask the person to explain.

[–] [email protected] 29 points 3 months ago (14 children)

That's certain to make the person, who has no control over the POS, have a better day at their wage-slave job.

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[–] [email protected] 17 points 3 months ago (5 children)

My main issue is that the default buttons start at 30%. I usually tip between 10-30% depending on service. With somewhere between 18-20% being standard.

10% be like, you didn't really do a great job but I know they're not paying you enough

15% is like, you did your job and didn't screw up in any major way, but there was nothing notable about the experience.

Around 20% being more like, you did good, thanks!

And 30% is basically for being a mind reader that can predict my every need before I have it. Things like coming by with refills before ours are empty (for things with free refills), getting condiments ready/at the table either before, or while my food arrives, etc. Along with all the "expected" kindnesses and whatnot.

Unless my experience was genuinely negative, i pretty much always leave a tip.

50% is nuts. 30% as a minimum raises a lot of concerns for me, like the person programming the payment system is somehow getting a cut.

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[–] [email protected] 17 points 3 months ago

I just click No Tip and then remind myself "It is not my responsibility to subsidize the business owner paying their employees."

[–] [email protected] 16 points 3 months ago

idk why any of you act like there's more than one right answer here. it's on the bottom right.

[–] [email protected] 15 points 3 months ago

Even odds that place is commiting wage theft.

[–] [email protected] 15 points 3 months ago (1 children)

I always hated tipping culture, this device's creator may be the hero we need to end it.

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