Home Networking

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A community to help people learn, install, set up or troubleshoot their home network equipment and solutions.

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Looking to know why my modem is all green? (alien.top)

submitted 11 months ago by [email protected] to c/[email protected]

34 comments fedilink hide all child comments

Someone on FB said it went from docsis3.1 to 3.0. the down light is supposed to be blue. Randomly moving the modem a certain way I can get it blue but only a few seconds. It's also making my speeds almost dial up speeds. Is there a way to fix it?

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[–] [email protected] 1 points 11 months ago (12 children)

Have you logged into the modem to check the error logs for reoccurring errors and also check the signal level screen for Uncorrectables.

[–] [email protected] 1 points 11 months ago (11 children)

I just did and saw the software update failed and a bunch of event types that I have no clue what they mean.

[–] [email protected] 1 points 11 months ago (9 children)

Do a factory reset in their.