this post was submitted on 23 Nov 2023
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Home Networking

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Someone on FB said it went from docsis3.1 to 3.0. the down light is supposed to be blue. Randomly moving the modem a certain way I can get it blue but only a few seconds. It's also making my speeds almost dial up speeds. Is there a way to fix it?

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[–] [email protected] 1 points 10 months ago (1 children)
[–] [email protected] 1 points 10 months ago (1 children)

I guess that is by pressing that small reset button? If so I already did that twice. If it isna software update issue, it fails either way

[–] [email protected] 1 points 10 months ago (1 children)

I meant inside the modems software.

[–] [email protected] 1 points 10 months ago (1 children)

Ok so how would I do that then?

[–] [email protected] 1 points 10 months ago (1 children)
[–] [email protected] 1 points 10 months ago (1 children)

No where in there is there a reset. I've looked but anyway I have a tech coming to look at it on Saturday. Hopefully he can fix it or at the very least if he has modems on hand go back to renting

[–] [email protected] 1 points 10 months ago (1 children)
[–] [email protected] 1 points 10 months ago (1 children)

Yeah using the web manager doesn't have anything for a reset

[–] [email protected] 1 points 10 months ago (1 children)

Ah ok usually they have a factory reset option in there plus a restart router one. I don't know that router though. Sorry.

[–] [email protected] 1 points 10 months ago

It's a modem not a router