this post was submitted on 23 Nov 2023
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Home Networking
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I guess that is by pressing that small reset button? If so I already did that twice. If it isna software update issue, it fails either way
I meant inside the modems software.
Ok so how would I do that then?
https://arris.my.salesforce-sites.com/consumers/ConsumerProductDetail?p=a0ha000000TnNQCAA3&c=SURFboard%20Modems&pageIdentifier=docs
Chapter 4. User guide.
Web manager
No where in there is there a reset. I've looked but anyway I have a tech coming to look at it on Saturday. Hopefully he can fix it or at the very least if he has modems on hand go back to renting
https://arris.my.salesforce.com/sfc/p/#30000000kUAL/a/4Q000000VRnA/UFv5KjLHq7szaB8VWFSpBy4usAMAdd1.RUvqKsruIps
Page 15?
That don't work for you?
Yeah using the web manager doesn't have anything for a reset
Ah ok usually they have a factory reset option in there plus a restart router one. I don't know that router though. Sorry.
It's a modem not a router