Ok, so I won't bore you with the back and forth details that led up to this. The important thing to know is that I needed to talk to a human at the IRS to ask a very simple question that would take just a few minutes to look into.

Me trying to call for 3 days dozens of calls dealing with this shit. I eventually figured out how to prompt the AI to let me push buttons to reach menus.

After all that I plotted out what each option does.

ALL OF THEM either lead to a pre-recorded message that says to visit the website, OR attempts to transfer you, before telling you there are no agents taking calls for that option.

Eventually, I wondered what would happen if I said to the AI agent "TAX FRAUD".

Boom. Straight through to an agent.

I feel bad for lying to the hotline, but also, I was left no valid options to talk to a human. Once I said tax fraud, my issue which I had spent probably 100 calls in 3 days trying to get through, was over in 10 minutes. And 6 of those minutes she put me back on hold to research my issue.

Fuck AI