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Anon describes apple's practices
(lemmy.world)
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this post was submitted on 07 Jul 2025
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iPhone XS. They (the Apple Store) said “for insurance reasons” they couldn’t continue trying to put the phone together because they might break another screen.
iPhone XS is child's play, I genuinely can't fathom why a repair shop (Apple store no less) couldn't replace a screen on that device. 7 screws (including the pentalopes) and some heat is all you need. Takes 5 minutes of actual repair and another 2 or 3 to run the calibration software.