92
Underwhelmed by protests
(lemmy.ml)
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Agreed! My org had folks go out and poll people about what they're most concerned about, which was a great icebreaker for moving to what they're doing about it.
I also found that having a scripted opener was helpful in making the approach less awkward (something like "Hi! I'm trying to get a sense of the main concerns folks have. What brings you out here today?"). It also helped my nerves to frame it as just collecting data, so each interaction wasn't make-or-break.