this post was submitted on 03 Sep 2024
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Imo this is what has held microsoft back. They never really focused on the user market. All their software is pay-for-me bullshit offering promo prices for user tier education subscriptions that never retain users. Once you're out of school you're gonna cancel office sub, pirate it, or simply use google docs because everyone can use it without paying. Office is for businesses only.
Google lets you use their version of office without asking for any money. They give you storage that integrates with it and doesn't nag you to subscribe or purchase a license to do things and they don't nag you to use it. Their email is actually good, has good spam protection. You can use google mail for small businesses without issue too whereas hotmail or outlook.com look sketchy by comparison.
Microsoft has had so many missteps in their headlong charge believing they are the only game in town. Android has a bigger market share and a lot of people just use their phone as a computer today on a global scale.
In the US, Apple keeps gaining market share. iOS is the #1 operating system here but fairly neck and neck with windows. MacOS is a little under half of Windows too, so combined Apple is a big majority OS wise. Apple isn't charging for updates on any of it's OSes, unlike all of microsoft's. The mobile hardware division makes way more money than laptops and desktops.
On a long enough of a timeline it seems inevitable that microsoft's OS marketshare dominance will evaporate. It looks like only MacOS is here today as a realistic alternative since Linux is a steaming hot mess for end user computing.
I would love to see a fly-on-the-wall, step by step, accurate documentary of exactly the series of meetings and communications that lead to these kinds of decisions.