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Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)

submitted 1 year ago by [email protected] to c/[email protected]

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Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

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[–] [email protected] -3 points 1 year ago (1 children)

I'd say I'd get down voted but no longer on Reddit.

Yes the practice sucks and I hate corporations they all suck and are greedy.

However if I bought a device that requires any kind of digital signature then it's kinda sane deal. I'm not condoning the action but if that business went bust after 10 years there's a chance the product will likely fail after that point.

Yes old games can and are playable decades after they were released but those unfortunately aren't the games we have now. Anything digital can basically stop working without access to it's creator.

10 + years is a long time. Are you up in arms when your phone craps out after 2 years ? Your car stops after 20 ? Your house after 30+ years needs upgraded. New wiring new carpets new roof.

Things degrade. Unless we have open source and a way to keep refreshing the code after new systems come into play.

I disagree with Ubisoft practice but I also understand that after a certain period of time things will no longer work. They won't make money maintaining something so obviously they will void it

Nothing has a lifetime guarantee

[–] [email protected] 4 points 1 year ago

...what does that have anything to do with closing accounts? Accounts do not degrade.