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Ubisoft reportedly deleting customer accounts with purchased games if they have been inactive for too long (twitter.com)

submitted 1 year ago by [email protected] to c/[email protected]

234 comments fedilink hide all child comments

Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft.. WTF?! Another example of why I'm becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

(page 4) 50 comments

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[–] [email protected] 2 points 1 year ago

Oh no! My Ubisoft games!

[–] [email protected] 2 points 1 year ago* (last edited 1 year ago)

I've seen that it's only for accounts that are inactive and don't have any games. So it's a big nothing burger everyone ate.

[–] [email protected] 1 points 1 year ago

So what? Can't sue them?

[–] [email protected] 1 points 1 year ago

bad ubi

[–] [email protected] 1 points 1 year ago (1 children)

This is misleading and ragebait. They only delete old-ass accounts without purchased games, and this is a compliance thing with European laws.

[–] [email protected] 1 points 1 year ago* (last edited 1 year ago) (2 children)

They showed in the tweet that they would deleted the account AND purchased games.

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