When you insist on implementing your own email address validation...
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but they are now ignoring me.
Hmm. Did you try giving them your email address?
Yes, now my twitter dms are stuck in an infinite loop
Gimme your email address and I'll see what I can do
Somebody made a shitty regex.
Probably, from what I can see the address in question isn't really that exotic. but an email regex that validates 100% correctly is near impossible. And then you still don't know if the email address actually exists.
I'd just take the user at their word and send an email with an activation link to the address that was supplied. If the address is invalid, the mail won't get delivered. No harm done.
Actually, one of our customers found out the hard way that there is harm in sending emails to invalid addresses. Too many kickbacks and cloud services think you're a bot. Prevented the customer from being able to send emails for 24 hours.
This is the result of them "requiring" an email for customers but entering a fake one if they didn't want to provide their email, and then trying to send out an email to everyone.
Our software has an option to disable that requirement but they didn't want to use it because they wanted their staff to remember to ask for an email address. It was not a great setup but they only had themselves to blame.
Smells like bad regex
Exactly. After the @ they should just confirm there's at least one period. The rest is pretty much up in the air.
Which would still be technically wrong. There does not need to be a dot.
The best way to validate an email address is to sent it an email validation link.
Anything outside of that is a waste of effort.
That is 100% a chatbot using a regex email validator someone wrote as a meme that the chipotle dev copied from stack overflow without context.
That is 100% a bot, and whoever made the bot just stuck in a custom regex to match “user@sld.tld” instead of using a standardized domain validation lib that actually handles cases like yours correctly.
Edit: the bots are redirecting you to bots are redirecting you to bots. This is not a bug. This is by design.
Modern customer service is about willfully designed layers of broken system engineered specifically to frustrate the majority of people that can't regulate their emotions. It's always a series of about "12 doors" you have to cross through that are exceedingly difficult to pass through. They are designed to sap your energy with the hope that you eventually reach a boiling point, hang up, get distracted, go on with your day and never follow up out of fear of starting the same process again.
Chipotle is telling you they don’t want your money
I work for Chipotle Corporate. Please send me your email address. I'll make sure it gets fixed.
Nice try I've heard that before
There should be an '@,' followed by a domain (name@email.com).
What is your email address?
Look, I get it, but first, what's your email address?
If that's their standard, you can probably just edit the html to make the login button active and then sign-in.
You're talking to a bot that has a crappy parser and doesn't understand what a subdomain is.
This is why you never attempt to validate an email address beyond requiring an @ followed by a period, and send a verification email
Technically you don't need a period for a valid address. "a@a" is a valid email address.
Clearly AI.
Nah, it's just a old school chat bot following a predefined flow chart. And in this flowchart someone implemented an improper email check.
It's pretty much the same as if there was just a website with an email field which then complains about a non valid email which in fact is very valid. And this is pretty common, the official email definition isn't even properly followed by most mail providers (long video but pretty funny and interesting if you're interested in the topic).
You can use symbols like [ ] . { } ~ = | $ in the local-part (bit before the @) of email addresses. They're all perfectly valid but a lot of email validators reject them. You can even use spaces as long as it's using quotation marks, like
"hello world"@example.com
A lot of validators try to do too much. Just strip spaces from the start and end, look for an @ and a ., and send an email to it to validate it. You don't really care if the email address looks valid; you just care whether it can actually receive email, so that's what you should be testing for.
Pepper is making you salty
My Ameriprise account has its own email address because the fuckers don't believe any email starting with email@ is a real email. I've called them a million times and got them to file a bug, which they did, and then closed as won't fix.
Why are you keeping track of the age of your Chipotle account?
Reply, that you'd be happy to provide your e-mail. but first, you must verify them, my having them provide an e-mail.
sorry to answer your post ill need an email address
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