Non-technical, non-expert people often hugely underestimate how incredibly complex large systems are. You can't just wheel up some generators to a bombed-out substation and plug in the local grid.
The same applies to systems of organisation. Cities don't know how to run this, local governments don't know shit about power systems, so someone will have to tell them what to do. But they have to find experts to advise them, and there aren't an infinite number of those available.
So you've got a situation that is very complex, being run by an organisation out of its depth. It's going to get fucked up no matter how well intentioned everyone is. And since they're human, they're not well intentioned.