this post was submitted on 22 Mar 2025
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List of support/meta communities for each instance (sh.itjust.works)
submitted 1 month ago* (last edited 1 day ago) by [email protected] to c/[email protected]
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Most instances have a support community for discussing technical issues with that particular server.

As each instance names these slightly differently, I thought I'd create a thread to collect as many as possible.

Lemmy:

Mbin:

PieFed:

Please comment below with equivalent communities and I'll add them to the list.

I would also recommend that instance admins include a link to their meta/support community in the sidebar of their instance.

On a somewhat related note, do any instance admins still have Reddit accounts they would be willing to reveal here?

I've come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

If you are an instance admin and are comfortable sharing your Reddit username, please do so below.

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[–] [email protected] 2 points 2 days ago (1 children)

@[email protected], would [email protected] count as a support/meta community?

[–] [email protected] 3 points 1 day ago (1 children)

yes!

[–] [email protected] 2 points 1 day ago (1 children)

@[email protected] , you should add this to the list.

[–] [email protected] 2 points 1 day ago

Thanks; done.

Also, your top level comment got removed by threativore, and I had to restore it manually. Is there a place to report false positives?

[–] [email protected] 2 points 4 days ago (1 children)

[email protected]

[–] [email protected] 2 points 3 days ago

Thanks; added!

[–] [email protected] 2 points 2 weeks ago

[email protected] also exists if you'd like to add it to the list.

[–] [email protected] 2 points 1 week ago (1 children)

I am No_Measurement_6680

[–] [email protected] 2 points 1 week ago (1 children)

Oh, it's you! :)

I've added you to the list as a point of contact for the dbzer0 instance.

[–] [email protected] 2 points 1 week ago (1 children)

Ooooh, point of contact? What's the post URL?

[–] [email protected] 2 points 1 week ago (1 children)

Oh, just this post, nothing fancy.

If a Redditor has questions or signup issues with the dbzer0 instance, someone can tag u/No_Measurement_6680 and/or u/Dbzer0 to provide assistance.

[–] [email protected] 2 points 1 week ago

Oh, i didn't notice that lol.

Fyi this account is a burner but if it doesn't get banned, i'll keep it as a main i guess.

(Boy, i forgot how hard redditors are to deal with...)

[–] [email protected] 1 points 1 month ago* (last edited 1 month ago)
[–] [email protected] 0 points 1 month ago (1 children)

@[email protected], @[email protected], @[email protected], @[email protected], @[email protected], @[email protected]

Do any of you (or other admins) have a Reddit account you would be willing to reveal here? I’ve come across many Redditors who are interested in Lemmy but give up after experiencing issues on signup. I think the ability to have instance admins reach out to users on Reddit directly could be a useful tool in reducing the friction of the Lemmy onboarding process.

[–] [email protected] 1 points 1 month ago

We have the [email protected] email that can be used for signup issues.

[–] [email protected] 0 points 1 month ago (1 children)

[email protected]

[–] [email protected] 0 points 1 month ago* (last edited 1 month ago) (1 children)

Thanks! Added. Do you know if any of your admins have a presence on Reddit?

[–] [email protected] 0 points 1 month ago (1 children)

One of our Admins still moderates their Reddit community, but we are also in regular contact with the other mods who chose to stay behind.

[–] [email protected] 0 points 1 month ago (1 children)

One of our Admins still moderates their Reddit community

Would they be willing to be an ambassador/point-of-contact for Redditors who are interested in startrek.website, in case they encounter any issues during signup?

[–] [email protected] 0 points 1 month ago (1 children)

@[email protected] thoughts here?

[–] [email protected] 0 points 1 month ago (2 children)

I still have a Reddit account and am willing to help people figure out Lemmy registration, but I do not moderate any active Reddit communities.

[–] [email protected] 1 points 1 month ago* (last edited 1 month ago) (1 children)

I still have a Reddit account and am willing to help people figure out Lemmy registration

Thanks! Would you be willing to post your username here so I can add it to the OP?

[–] [email protected] 3 points 4 weeks ago (1 children)

Sure. /u/williams_482

[–] [email protected] 1 points 4 weeks ago

Thanks! Added.

[–] [email protected] 1 points 1 month ago

Oh, my bad! Also congratulations.

Cheers