What is standing in the way of an open alternative to these services? Both customers and workers getting a terrible deal, you'd think anyone would switch to something else at the first opportunity
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Someone would need to host and manage that thing, in the case of dispute. For the gig worker, they would need someone to know that these alternatives exists, and that require marketing and marketing cost money.
But i bet someone can make a cooperative of this service and only run locally, and restaurant and delivery worker can both help promote their alternative.
At least some local alternatives sort of like that do exist, eg. https://www.noshdelivery.co/about_us. But yeah, there is the issue of managing it and overhead since I guess probably part of what they do is vetting and dispute resolution, so it might be hard for it to be more decentralized. Maybe eventual convergence on shared tools and protocols though?
Dweebs can't leave their bubble to actually go pick it up. Fuck these crazy food delivery fees. Fuck the dweebs .
My favorite Pizza place in Germany has their own delivery cars. It might take some time to arrive, but you pay 30€ for 2 large Pizzas + 4€ for the delivery if your are located in the same city... 34€ total... Add a 2€ tip (tips are usually an extra and not their main income in Germany) and enjoy the Pizza... Easy...
My favourite Pizza place here in Copenhagen also went back to having their own delivery car and bike, to get rid of Wolt (biggest delivery service here). Delivery price and time has improved dramatically.
Why did we sacrifice all these services go stupid apps to begin with?
Probably because the only way of ordering was (and sometimes is) via telephone. Ordering via app or website was rare before the delivery platforms came and created a monopoly...
A local burger joint here has created their own App-Service, with much better pricing and conditions for both sides. Nowadays their main gig is selling the App to other restaurants and the burger joint is just the side gig.