this post was submitted on 04 Oct 2024
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Depending on where you're based, you'll find PayPal's new data-sharing option under a different name. Remember, you may not see this at all if you're based in a country that doesn't allow it.

If you're in the US, you should head to your profile Settings and tap on Data & privacy. Under Manage shared info, click on Personalized shopping. You should see the option enabled by default. Toggle off the button at the right to opt-out.

If you are in the UK like me, you'll see something different after you head to your profile Settings and tap on Data & privacy.

Under Manage your privacy settings, here you'll see an Interest-based marketing tab – click on it. At this point, two options will appear: Interest-based marketing on PayPal and Internet-based marketing on your accounts. You have to tap on each of these and toggle off the button at the right to opt-out. These instructions can also apply if you're based in the EU.

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[–] [email protected] 121 points 2 months ago (7 children)

In the EU this kind of automatic opting-in to marketing/data sharing is against the GDPR as it requires explicit consent from user/customer. I'm in the EU and have those settings but they were both toggled off, as expected.

[–] [email protected] 65 points 2 months ago (3 children)

UK here and they are turned on.

Thanks a lot, Brexit :(

[–] [email protected] 39 points 2 months ago

they are turned on

Ooh, violate my privacy, daddy.

[–] [email protected] 12 points 2 months ago

Even if the UK is not in the EU the GDPR still applies there, just the version it got while it was in the EU tho, no revisions

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[–] [email protected] 15 points 2 months ago (1 children)

Spain here, and both were turned on by default. Had to deactivate.

[–] [email protected] 10 points 2 months ago (2 children)
[–] [email protected] 8 points 2 months ago

Just checked it on three different accounts (germany) and each one had those two options turned on.

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[–] [email protected] 15 points 2 months ago (1 children)

Also based in the EU, and mine were turned on

[–] [email protected] 6 points 2 months ago (2 children)

Can you report that somewhere?

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[–] [email protected] 14 points 2 months ago

Remember, you may not see this at all if you're based in a country that doesn't allow it.

OP mentioned this

[–] [email protected] 13 points 2 months ago (2 children)

Ireland here, so EU, and both were turned on.

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[–] [email protected] 5 points 2 months ago (1 children)

What if I told you this option doesn't actually get respected?

[–] [email protected] 9 points 2 months ago

Then, hopefully, PayPal can look forward to spending at the very least 2% of their worldwide revenue to pay fines.

[–] [email protected] 4 points 2 months ago

Thanks, i was thinking id need to go check them later today and that it was kinda illegal. Now i can be rest assured its fiiine

[–] [email protected] 80 points 2 months ago

Starting early summer 2025, we’ll be building more personal experiences for you.

Let's just keep it professional Fintech. Thanks for the post OP.

[–] [email protected] 46 points 2 months ago (2 children)

In the app, under Data and Privacy:

[–] [email protected] 33 points 2 months ago

Yep, they turned it on by default. It looks like you have until Nov 27th to turn it off before they share your data.

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[–] [email protected] 45 points 2 months ago

Confirmed this was enabled in my account. Fuckers. Also check out your search privacy settings in your PayPal account too. Also sharing info by default.

[–] [email protected] 32 points 2 months ago (1 children)

Ah so now they're a poor steward of my data as well as my money?

[–] [email protected] 24 points 2 months ago* (last edited 2 months ago) (3 children)

Yea, paypal is bad news all around

I guess most people don't know most banks have electronic funds transfer, or virtual credit cards, etc.

[–] [email protected] 4 points 2 months ago (1 children)

Ye, i dont know how it is worldwide but here in west europe paying online with your bank is just like paying with paypal. The only advantages paypal has over my bank is its return policy and it technically not directly linking the purchase with my personal info.
I havent used paypal in a while tbh...

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[–] [email protected] 24 points 2 months ago (1 children)

Thanks, disabled. If they want this kind of info then give users a reward for it like 1-2% cashback or coupons. This is just greedy.

[–] [email protected] 6 points 2 months ago (1 children)

They can't give a reward for a "oh shit we're running out of hedge fund money, we need to stay solvent , let's sell out our user's data"

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[–] [email protected] 21 points 2 months ago

Time to find another useless account I made as young idiot and delete....

God damn I am so tired of this

[–] [email protected] 18 points 2 months ago

They also like to just hold onto large chunks of money arbitrarily.

Oh, you're going to take it up with customer support?

Lololol.

[–] [email protected] 15 points 2 months ago

Good post. Just turned it off. I appreciate the heads up.

[–] [email protected] 10 points 2 months ago (2 children)

Mine was off, don't know if it's because I'm in California, but I toggled it back and forth to check and left it off.

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[–] [email protected] 8 points 2 months ago (1 children)

I don't even see this option on my account. Old Canadian account, but my phone/Paypal app is EU.

[–] [email protected] 9 points 2 months ago* (last edited 2 months ago) (1 children)

Nor I, on my in-Canada account. Desktop access only; I don't have the Paypal app installed on my phone.

The article's image shows, under Manage your privacy settings, the options:

  • Permissions you've given

  • Interest-based marketing (which is the option pertinent to this issue)

    • Interest-based marketing on PayPal
    • Interest-based marketing in your other accounts
  • Blocked contacts

    But my account's options are:

  • Permissions you've given

  • Manage your cookies

    • Marketing
    • Performance
    • Functional
    • Essential
  • Blocked contacts

Possibly the Marketing checkbox is the Canadian version of this? I've got that checkbox turned off.

[–] [email protected] 6 points 2 months ago

Same account options as yours here on mobile, marketing is also off for me.

Thanks for comparing notes!

[–] [email protected] 7 points 2 months ago (3 children)

Off by default for me (EU)

[–] [email protected] 5 points 2 months ago

It was on for me in Lithuania

[–] [email protected] 4 points 2 months ago

On for me in the EU

[–] [email protected] 6 points 2 months ago (1 children)

Good thing I deleted my PayPal years ago over a previous TOS change.

[–] [email protected] 3 points 2 months ago (5 children)
[–] [email protected] 6 points 2 months ago (3 children)

Just standard credit card processing for purchases and zelle or venmo for transfers.

[–] [email protected] 12 points 2 months ago (1 children)

I got bad news about who owns Venmo.

[–] [email protected] 5 points 2 months ago* (last edited 2 months ago)

I assume everyone is owned by someone terrible, but the individual policies and changes are what drives me to swap.

I pay for things on sites processed by PayPal too, I just don’t have an account.

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[–] [email protected] 6 points 2 months ago (1 children)

Doesn't seem to show for business accounts FYI

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[–] [email protected] 5 points 2 months ago

US only iirc

[–] [email protected] 5 points 2 months ago (1 children)

What is someone squatted on your email, starting an unverified account attached to your email address with their phone number, but the fuckers at PayPal won't do a thing about it?

[–] [email protected] 4 points 2 months ago (1 children)

I had someone hijack my account last year, Like a dummy, I had failed to setup 2FA. I caught it in the morning after they worked it most of the wee hours. Phone and email had been changed. I contacted PP and to my surprise they were effective in righting everything. By the end of the day, it was corrected. I was absolutely shocked they were so helpful, but I guess it can happen. So, maybe try again?

[–] [email protected] 4 points 2 months ago* (last edited 2 months ago)

Trust me, we have tried. The problem is that while there was never a PayPal account verified to that email address, somehow a foreign number is attached to it. Every time we have tried to start an account with that email, the verification ping goes to that number, even though the email is unverified. We haven't found a way to tell PayPal to disassociate that number, because we never had any account attached to it to begin with.

[–] [email protected] 4 points 2 months ago (1 children)

Paypal needs to be deleted

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[–] [email protected] 4 points 2 months ago

Cool, they banned my account some years ago and nothing of value was lost. And I don't think I even did anything to violate their rules, I only used it to pay rent for a few years and a handful of eBay purchases. My best guess is that someone "hacked" my account (my PW was pretty bad and in multiple breaches), but I tried logging in after years of not using it and couldn't do anything with it.

But yeah, nothing of value was lost. I haven't needed PayPal for years and don't need it now. Just say no and pay directly on whatever site you're buying at. I've bought tons of stuff from eBay and other online sites for years and it has never been an issue.

So screw 'em, just don't use their service.

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