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submitted 2 years ago* (last edited 2 years ago) by GoodKingElliot@feddit.uk to c/feddituk@feddit.uk

I was just trying to access Feddit.UK via a popular VPN. It looked like the site didn't even exist. Just a gray error page.

I'm not sure this is a good policy.

EDIT: I have clarification from ProtonVPN about what the problem is with accessing Feddit.uk. They have a service called NetShield which blocks IP addresses associated with malware and trackers. There is a false positive for Feddit.uk. Their team is aware of it, and will hopefully fix it. In the meantime, people can access Feddit.uk using ProtonVPN by turning NetShield off. It works for me.

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[-] tom@feddit.uk 9 points 2 years ago

It’s working with my nord VPN I haven’t blocked anything around VPNs so not sure what’s going on here

Would you mind sharing a screenshot and possibly a console log of the issue if you can?

[-] GoodKingElliot@feddit.uk 1 points 2 years ago

DONE. I sent you private messages.

[-] wingsfortheirsmiles@feddit.uk 1 points 2 years ago

I can access it fine through Mullvad, maybe it's your particular VPN

[-] GoodKingElliot@feddit.uk 3 points 2 years ago

It seems to be a problem with ProtonVPN.

[-] GrossGhost@kbin.social 0 points 2 years ago

Sshhh. Don't let them know they need to block Mullvad tunnels too!

But in all seriousness it works for me through Mullvad as well. I wonder what other VPNs they have blocked.

[-] breadsmasher@lemmy.world 0 points 2 years ago

Interesting. If I switch ProtonVPN on, “server cannot be found” for feddit.uk. Even if I set the VPN to UK server.

No VPN - loads fine.

[-] GoodKingElliot@feddit.uk 1 points 2 years ago

I have clarification from ProtonVPN about what the problem is with accessing Feddit.uk. They have a service called NetShield which blocks IP addresses associated with malware and trackers. There is a false positive for Feddit.uk. Their team is aware of it, and will hopefully fix it. In the meantime, people can access Feddit.uk using ProtonVPN by turning NetShield off. It works for me.

[-] tkc@feddit.uk 1 points 2 years ago

That sounds like a Proton problem with their DNS maybe. I wonder what happens if you override the DNS to something like Quad9?

[-] whenever8186@feddit.uk 0 points 2 years ago

Can confirm. I just tried with proton VPN and got a DNS error.

[-] GoodKingElliot@feddit.uk 2 points 2 years ago

It’s an issue with NetShield. If you have NetShield off, you can access Feddit.uk. They seem to be working on a fix, though.

[-] whenever8186@feddit.uk 2 points 2 years ago

Yeah that worked, thanks for following that up!

this post was submitted on 04 Jul 2023
6 points (80.0% liked)

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