I often see this when the business owner and the business employees have different ideas about closing.
this post was submitted on 09 Aug 2023
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Mildly Infuriating
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This is definitely an after-COVID thing. Pick hours and stick to them. Case-in-point -- local Pho noodle place that advertises closing at 10pm, usually closes by 9pm, but they really want you to come by 8:30pm to pick-up your carryout.
If you are tired -- post new hours. If you found new meaning in life -- post new hours. If you are having trouble finding staff -- post new hours.
Instead, I have to play this guessing game of when they close. My wife gets home at 9:30pm, so I'd rather not be picking up at 8:30pm (or being called back to please rush over to grab the food fast).