As shitty as AI is for counseling, the alternative resources are so few, unreliable, and taboo that I can't blame people for wanting to use it. People will judge and remember you. AI affirms and forgets. People have mandatory reporting for "self harm" (which could include things like drug usage) that incarcerates you and fucks up your life even more. AI does not. People are varied with differing advice, while AI uses the same models in different contexts. Counselors are expensive, AI is $20/mo. And lastly, people have a tendency to react fearfully to taboo topics in ways that AI doesn't. I see a lot of outrage towards AI, but it seems like the sort of outrage that led to half-assed liability-driven "call this number and all of your problems will be solved" incarceration and abandonment hotlines is what got us here to begin with.