this post was submitted on 21 Dec 2024
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Work emails have to be “dumbed down” to get co-workers to respond.
If I send the fully detailed email I want to, explaining what the situation is, what actions I need them to take and why, I get ghosted 9/10 and have to waste time getting their attention.
If instead I send one sentence emails I can at least get a response and back and forth conversation going. The majority of my co-workers have difficulty parsing anything more than like 2 paragraphs for relevant info.
I work on an app that's pretty complex and requires a lot of back and forth between devs, customers, and the people who do all the training/sales. I've had A LOT of success using numbered bullet points instead of writing normal sentences and paragraphs.
Something about the numbers makes them want to read it in order instead of skimming and it being broken down and labeled lets me respond with things like, "great, what about the 3rd bullet point?" Instead of having to repeat things. Plus most of my coworkers are in Texas so they love bullets.