this post was submitted on 08 Sep 2024
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Ask politely but being unable to cook probably warrants an urgent repair: https://www.consumer.vic.gov.au/housing/renting/repairs-alterations-safety-and-pets/repairs/repairs-in-rental-properties
Yep, under minimum standards a cooktop needs at LEAST 2 working burners. Write them a nice email, request that this be serviced within 14 days as its an urgent repair. Breach 'em if they don't.
Just wanted to add that if they fall under the urgent repairs category, you don't need to wait 14 days. There doesn't seem to be a set time period from what I can find, but urgent repairs must be responded to and repaired "immediately". If the landlord ignores your request, you can pay for it yourself (if less than $2500), then bill them and they'll have 1 week to pay you back. If you can't afford that cost upfront, apparently you can contact consumer affairs, although I don't actually know what they'll do.
Cite: https://www.consumer.vic.gov.au/housing/renting/repairs-alterations-safety-and-pets/repairs/repairs-in-rental-properties