It's because it's a Japanese company. I'm not saying this out of racism but because they're known for being archaic in how they do certain things. Like game modding and work schedules. Their public transit is top fucking notch though.

some huge countries on that list, philippines, pakistan, nigeria, egypt

pretty embarassing

This is accurate. I work at a international company. We will tell a bunch of countries to go fuck themselves since combined, they make like 1% of sales.

I'm not saying it's right or wrong. I'm just saying it's a thing many companies do.

I don't doubt what you're saying, but you have to admit that this is terrible PR for them.

PSN (PlayStation Network) is available in 73 countries.

It was PSNow (PlayStation Now, their game steaming service) that was only in 19 countries. PSNow was merged into PlayStation Plus as the Premium level package, and is in 30 or so countries.