heildengoettern

joined 1 year ago
[–] [email protected] 1 points 11 months ago

Im fairly new to Apple devices but what about all the stuff that I installed and carefully set up, and the settings that I changed to my needs. Wouldn’t it be necessary to do all this again with a new device?..

 

I bought my ATV4K like 8months ago or something like that. Recently I’ve noticed that the rightclick button on the remote tends to get stuck sometimes, forcing me to press twice to move right. The remote battery was at 70% but I recharged it too 100% anyway and it still persists, restarted the atv several times, disconnected and reconnected the remote several times, and did all these basic troubleshooting things. However the issue persists and it’s quite annoying when it gets stuck, forcing me to press twice again and again. As I said it doesn’t happen every time, but quite frequently.

Is there anything that can be done? I thought about calling the reseller and asking them if they could send me the same model of the remote, that I could pair with it. However I’ll doubt that they’ll be too excited about this idea, and would most likely ask me to return the whole atv. This is not something I would do, as I need it.

How should I proceed, and has anyone experienced the same? I really enjoyed the flawless experience so far, until this started happening few days ago 😣