I bought my ATV4K like 8months ago or something like that. Recently I’ve noticed that the rightclick button on the remote tends to get stuck sometimes, forcing me to press twice to move right. The remote battery was at 70% but I recharged it too 100% anyway and it still persists, restarted the atv several times, disconnected and reconnected the remote several times, and did all these basic troubleshooting things. However the issue persists and it’s quite annoying when it gets stuck, forcing me to press twice again and again. As I said it doesn’t happen every time, but quite frequently.
Is there anything that can be done? I thought about calling the reseller and asking them if they could send me the same model of the remote, that I could pair with it. However I’ll doubt that they’ll be too excited about this idea, and would most likely ask me to return the whole atv. This is not something I would do, as I need it.
How should I proceed, and has anyone experienced the same? I really enjoyed the flawless experience so far, until this started happening few days ago 😣
Went to Apple Store yesterday due to remote skipping tiles when pressing down button on clickpad. Genius bar didn’t bother to look at remote and just ordered a replacement. Like you, I tried to diagnose and resolve first but it’s better to just go and have Apple give you a new one. They can fix the remote themselves if they want to.
Im fairly new to Apple devices but what about all the stuff that I installed and carefully set up, and the settings that I changed to my needs. Wouldn’t it be necessary to do all this again with a new device?..