Had a FiOS tech out to my home a few weeks ago because I was having some signal issues with the FiOS TV.
I currently had my old FiOS router sitting behind my NetGear DDWRT router, which was plugged directly into the ETH port on the ONT.
Tech replaced the ONT and cleaned up some CoAx cabling, then told me that the FiOS router HAD to be connected to the ONT first or the cable wouldnt work.
he said this, despite the fact that it was working previously for years the way I had it set up.
I didn't feel like arguing with the guy so as soon as he left I swtiched it back and its working fine.
Those techs that go out to homes don't really have a higher understanding of whats going on. they install the cable and set it up as the telco tells them to.
Had a FiOS tech out to my home a few weeks ago because I was having some signal issues with the FiOS TV.
I currently had my old FiOS router sitting behind my NetGear DDWRT router, which was plugged directly into the ETH port on the ONT.
Tech replaced the ONT and cleaned up some CoAx cabling, then told me that the FiOS router HAD to be connected to the ONT first or the cable wouldnt work.
he said this, despite the fact that it was working previously for years the way I had it set up.
I didn't feel like arguing with the guy so as soon as he left I swtiched it back and its working fine.
Those techs that go out to homes don't really have a higher understanding of whats going on. they install the cable and set it up as the telco tells them to.