They've just confirmed they're a willful Nazi Bar.
Worry not: soon the American authorities will treat the former pretty much the same as the latter.
Easy to measure (support manpower costs) vs hard to measure (business lost due to bad support).
Good engineering (and old fashioned business practices) would try to better measure the hard to measure stuff (for example using surveys).
Modern MBA business practices just uses the easy to measure stuff as guidelines and doesn't even try to measure the rest, possibly because "if we don't officially know it then I can't be blamed for it".
Mind you, maybe they're right since most consumers get shafted and still keep on coming back for more.
Honestly, both here and on Reddit I see more of that blind faith for Google and Microsoft. It’s so weird that the open-source community has a slice of people insisting their giant company is somehow virtuous because it’s slightly less fashionable.
Even weirder when they write paragraph’s psychoanalyzing imaginary people.
Oh, the irony!
It's funny how your attempt at psychoanalyzing me from my post ended up relying on the idea that because I'm not pro-Apple then I must be for some other large company.
What you just did is called Projection - you're interpreting others as if they were you and had your drives and motivations.
Allow me to introduce you to the idea that some people simply don't think that having an emotional relation towards a brand, any brand, is healthy, and that not everybody is some brand-fan fighting against the fans of other brands like they're sports teams.
By that logic, the only behaviour they encouraged was "talking about peace" because that's all that Obama did to get the prize.
Politicians will talk about everything and anything without actually meaning it, so that's about the lowest value behaviour you can think of promoting.
Surely in that specific year there were more worthy behaviours for the Nobel Comitee to want to encourage than merely "talk about peace".
Well, it fits the "look at how foreigners are worse than Brits" angle, which seems to often dictate which stories the BBC runs and the spin they put on reporting of events abroad (that spin is very noticeable if you read the same story from a newspaper in another country).
Mind you, Americans are maybe the only ones generally excluded from that treatment, so this is special.
Fascism is literally all about doing what's best for the IN Crowd, in other words Cronyism, the very opposite of Merit.
If your selection criteria for people supposed to manage anything is who is mates with whom, what's their skin color, what's their gender and what's their sexual orientation, rather than, you know, managerial qualities, it's only natural that they suck at managing things.
The obvious Apple fanboy is the kind of person who sings praises to every single new version of every Apple product even when it barelly differs from the last one, never criticizes their products and goes to a queue outside an Apple store the evening of the day before a new release of an Apple product to be one of the first to buy it next morning when the store opens.
I've personally came across a couple of people just like that over the years.
(Granted, they were more common a decade or so ago)
Every single person here doggedly defending Apple's choice whose argument boils down to "it's fine it's as I like it" (whilst ignoring that everybody else has their own likes and dislikes) to justify Apple only having a closed-down environment without an open environment as another option, is probably a fanboy.
"I love it the way it is" isn't logical, it's emotional, and there really isn't a natural human tendency (in most people) to want to have their choices taken away, so something else is at play when somebody defends nobody having any options with Apple other than Apple, with the argument that "I like it like that", since logically, having the option of an open system won't take away the option of the closed system for those who like it.
That said, an alternative explanation for such behaviour is that they're just self-centred people who are extremely used to a specific environment and couldn't imagine why anybody would want it to be different, a posture which is often associated with fanboyism of the brand which makes that environment, but not always.
Also another explanation is paid sockpuppet.
Curiously, thanks to Trump Gold has been breaking record after record on the upside since January - you see, Gold is the ultimate "oh, shit" form of wealth storage because it's its own "currency" (so if traditional currencies lose value gold just goes up in those currencies) so people flock to it in situations of high Economic uncertainty, and Economic uncertainty is the only achievement of Trump's Administration.
We leave our little donkeys to graze on the fields and grow up to become big donkeys.
We certainly don't stick them with knives and forks!
There is a ton of fanboyism around Apple, same as there was for Musk some years ago.
I love BRAND is just another form of tribalism and one that Apple cultivated for themselves for decades.
(Curiously, going down the thread I saw fewer Apple fanboys that one would find in, say, Reddit)
This stuff has already been happening for a while.
Back in Obama times when extrajudicial executions by drone started to be a thing, the civilian casualties numbers were so bad that they even changed the definition of "enemy combatant" when counting casualties to be "any male of military age".
The tools and mindset when it comes to murder abroad that the current batch of assholes are using have been in place and used for more than a decade.