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[–] 27 points 1 day ago (1 child)

Because SMS sucks, always has, for many reasons

Give me a federated XMPP based messenger with all the same features as WhatsApp and then... Well, I'll install it but I still wouldn't use it because nobody is using it

That is the core of the matter: everybody uses WhatsApp because everybody uses WhatsApp

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  • [–] 10 points 1 day ago* (last edited 11 hours ago)

    cause whatsapp is older than rcs, and costs zero unlike sms

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  • [–] 4 points 1 day ago (1 child)

    It was, one of, the first widespread free global messaging services.

    So became default for most.

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  • [–] 58 points 2 days ago (3 children)

    Because sending a message with data was cheaper than the cost of sending one SMS. And it was free on WiFi.

    That's why WhatsApp took off.

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  • Consumers, like voters, are stupid and hold a lot of things more important than values and morals.

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  • [–] 130 points 2 days ago (14 children)

    SMS uses cellular, WhatsApp uses internet. Internet connects you anywhere with one flat rate, cellular may charge extra per message or for international communication.

    Signal is better, but everyone's grandmother is already on WhatsApp and good luck getting them to switch

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  • [–] 39 points 2 days ago (5 children)

    Back at the turn of the century text messages were exorbitantly priced

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  • [–] 7 points 1 day ago* (3 children)

    Which is crazy because it literally uses spare bandwidth they didn't use (other than for the clock updates and other housekeeping) and the amount of data used is infinitesimal compared to voice or other data.

    This is why it was free at first as it didn't cost the carrier anything more. This changed quickly when they figured they could charge for it with rates going as high as 20 cents per message in the US. This lead to crazy bills like $5,000.

    https://www.wfmynews2.com/article/news/they-say-talk-is-cheapbut-a-teenagers-cell-phone-bill-is-almost-5000/83-402630313

    https://en.wikipedia.org/wiki/SMS

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  • [–] 13 points 2 days ago (1 child)

    I keep hoping with this anti-American Big Tech push that Europe and other places are doing they'll get off Meta products. But I'm also not holding my breath.

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  • [–] 10 points 2 days ago

    I work at a company that I strongly suspect had a very serious security breach because of Whatsapp.

    During the outage, we were back to SMS and direct phone calling only. After the system was restored, back to how everything was before, caution be damned, lessons not learned.

    It's not bad enough to have that invasive application as the default means of passing information around (messages, photos, video and even audio, of all things!) on work phones, office personel has it paired to their computers, where highly sensitive programs and data is stored.

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    [–] 34 points 2 days ago* (last edited 2 days ago) (5 children)

    It's not such a mystery. WhatsApp came out in 2009. RCS would not be rolled out widely on Android until 2019. RCS was not implemented properly on iOS until literally a month or so ago.

    Therefore its competition has been SMS mainly, which it is directly better than in every way. SMS is not encrypted. WhatsApp is. SMS (technically MMS) heavily compresses pictures & video. SMS splits up long blocks of text into multiple texts, which may or may not come in the correct order. SMS used to be limited in cell phone plans around the time of WhatsApp's release, and STILL is in some parts of the world. SMS requires a consistent cell signal which requires a paid monthly subscription, WhatsApp only requires internet. Sometimes it is easier to find public Wi-Fi than a good cell signal in some places, and it was a popular thing for some teenagers to get an iPod touch or parent's old phone and only be able to use it with Wi-Fi. Then there are stickers & video chat.

    People got used to it being the best for at least a decade, and don't want to switch. Even nowadays, RCS is nearly as closed a standard as WhatsApp being limited to an app. You have to use Google Messages or iMessage specifically. In Apple's case, your messages aren't encrypted on their servers unless you specifically request it, and they hold the keys. I suspect Google is the same, despite what they say. And RCS still is routed through your carrier and the receiver's carrier, who have varying policies.

    Of course, WhatsApp doesn't have zero access encryption for their servers either, and they're ran by Meta, so it's nearly a lateral move at this point. The real solution is a better WhatsApp replacement like Signal. Signal is making progress but it takes time.

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  • [–] 25 points 1 day ago (2 children)

    One thing you missed... WhatsApp took off BEFORE facebook (now meta) bought it. So it had a huge network effect while it was independent.

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  • [–] 4 points 1 day ago* (1 child)

    Exactly, and they've been uncharacteristically quiet about it. You have to dig through settings for an option to link it to Facebook or Instagram, and I've never got a notification prompting me to. They've been hesitant to roll out enshittification too, so most people don't see a reason to move. Which is why I still haven't gotten rid of it. I can't force everyone at once.

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  • [–] 3 points 1 day ago (1 child)

    what progress does signal need? or you mean in adaptation?

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  • Yeah, social adoption mostly. Not needing a phone number would be cool too, but functionality & security/privacy is pretty great. The only thing that could improve it is being decentralized like Matrix, but Signal is more functional as of now so I don't recommend Matrix as much to people. Signal takes 2 seconds to set up & is visually familiar.

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  • [–] 64 points 2 days ago (9 children)

    Because when Whatsapp was born, SMS were paid (and not cheaply). In my country, sending one SMS cost 0.19€ at the time and didn't allow pics to be send. Meanwhile, with 10€ I could have 1-2GB of data that allowed for tens of thousands of messages to be sent while on mobile data and unlimited messages while I was on a wifi connection.

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  • [–] 2 points 1 day ago (1 child)

    Its funny that thats the current situation of international phone costs. Sms and calling internationally is expensive while I can download a global(/local to the country) esim giving me data for cheap.

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  • [–] 24 points 2 days ago (6 children)

    WhatsApp was also an independent company and worked really well compared with other apps. I remember checking alternatives like... 5 years ago and no other app was able to do video calls reliably. Since then Signal caught up and works great now but everyone is already on WhatsApp. EU was working interoperability requirements. That's pretty much the only way to escape WhatsApp now.

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  • [–] 21 points 2 days ago (1 child)

    SMS is insecure as hell, RCS suffered from issues between Apple and Google, both were limited for a long time by Telecoms and priced too high after reaching your allowance (i remember my first mobile contract having a whooping 10 SMS/month included). The amount of data messenger apps use is negligible even with pretty low data limits as long as you are not attaching whole movies.

    I personally only use Signal - i have removed all Meta products from my life. If someone without Signal wants to contact me, they can use snail mail, i really don't care - i won't sacrifice my privacy for the convenience of others.

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    [–] 44 points 2 days ago

    Others are mentioning price per message, but also important to remember that in the 2000-2010s outside of the United States, when traveling from country to country, you usually had to get a local SIM card for a provider in that country, During your vacation, you'd have a new number for a month when no one could contact you over normal text messages which was a problem. WhatsApp became popular so you could keep chatting with friends abroad even if your phone's SIM card changed during your vacation.

    Since most people from the United States don't travel outside the country, and vacation time is rather limited, this wasn't a problem for them, but for the rest of the world, a solution was needed that removed the cell carrier from the equation.

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  • [–] 25 points 2 days ago (3 children)

    I hate WhatsApp for no other reason than it's a Facebook product.

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    [–] 27 points 2 days ago* (1 child)

    Wile SMS in the US went free relatively early on, much of the rest of the world continued to charge for every individual SMS message. So data based instant messaging apps became very popular everywhere in the world that's not the US.

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    [–] 10 points 2 days ago (2 children)
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    [–] 16 points 2 days ago (1 child)
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    [–] 13 points 2 days ago (5 children)
  • [–] 14 points 2 days ago (4 children)

    WhatsApp has been around for a few minutes more than Signal.

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  • [–] 12 points 2 days ago (2 children)

    Not really, no. Signal was released more or less exactly a year later than WhatsApp (May 2010 vs May 2009), which, if you look at the 17 years since then, doesn't really matter that much.

    However, broad adoption rates in messaging apps are typically achieved by e. g. funny emoji sets vs. encryption, and the early versions of Signal were pretty barebone.

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  • [–] 6 points 2 days ago

    The question is historical but posed as a tech choice. Convenience is the answer now.

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