Frontier wants me to replace the Pace. They have sent me two Arris NVG443B which do not have any coax input.
If I'm reading the specs of that Pace correctly, that coax port isn't an 'input' - it's an 'output' for cable TV service.
They insist there is no current option for a modem that will connect via coax,
If your internet service is truly DSL service, they are correct -- DSL is provided over the POTS network, which would be standard telephone lines.
Short question, I guess, is, is that correct? Are there really no up to date versions of that Pace gateway or its like that I can just plug and play via coax? Or has this ship sailed and I'm going to need tech help? Much thanks in advance.
Without being in your home and able to inspect the cabling to see exactly where everything is going / connecting, and judging by what you've typed into this paragraph, I'd say you're just confused / misinformed about what wires are connecting to where, and specifically what each wire is doing.
Whatever RJ11 jack your Pace is currently connected to needs to be connected to the green "DSL" port of whichever NVG443B they wish to have act as your modem - NOT the red ONT port.