Hello, had this same issue on my ultra 1. I fixed it by deleting my sleep focus under setting and sleep schedule under the health app. Restarted both devices and set up the sleep focus and schedule again. Worked for me, your mileage may vary.
this post was submitted on 20 Nov 2023
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Probably not your issue, but just in case: If he has more than one apple watch as I do, I have found I have to go into the watch app and select the watch I am using for sleep tracking and then the health app will populate with the detailed sleep data. If I don't do this I will never see the detailed sleep data show up in health.
Make sure the “track sleep with Apple Watch” is on.
Some people have a schedule set up so the native app will automatically track sleep.
For better accuracy, some people manual turn on sleep mode before falling asleep then turning it off once they’re awake.
My memory is hazy but it took a while (a week?) for it to calibrate to you and start tracking
In addition to the other Redditor’s suggestion to reset his sleep schedule and any other scheduled focus modes that might be interfering — were there any issues setting the Watch up?
Nope.
I know this won't help OP's spouse's issue, but it might help someone else in the future:
I have two watches, a new one I wear during the day and the older one it replaced and I only wear for sleep tracking. I hadn't been getting the sleep tracking for the past week, just pics like the one she posted for him.
It turned out that the issue was that I had turned off the "Auto Switch" a week ago to force an update through, but had forgotten to turn it back off. As soon as I turned it back to Auto Switch, the watch connected and this week's accumulated sleep data synced.
Auto switch?
If you have two or more Apple Watches, you can go into the Apple Watch app on your phone and tap the "All Watches" link at the very top of the screen. From there, it'll show all of your watches with a checkmark next to the currently active one. At the top, there's also a switch to turn on and off "Auto Switch" which lets you choose the active watch manually or let the OS pick for you. The only time I've found turning Auto Switch off and doing a manual select to be needed/useful is if I'm trying to force a watchOS update.
Again, I don't think this is going to help your spouse's use case.
I’m a fan of the AutoSleep app.
I've used AutoSleep for years - works great.
You can tweak it to most accurately record the time you're in bed and how much is awake, light sleep, moderate sleep, deep sleep. It will automatically record a nap if I happen to take one during the day.
I usually charge my watch in the morning while having coffee and showering. It is on my wrist at all other times.
Sleep tracking is kinda buggy, apparently you need to set a fixed sleep schedule and it's only tracking inside that scheduled. when I didn't set one up but activated sleep mode manually it didn't track my sleep. I'm super disappointed at how bad the setup is :/
Since launch it always works just setting my watch to sleep focus. Never had a schedule.
I just set focus mode to sleep and it works.
Is his watch on his wrist tight enough? I have the Ultra 2 and works fine for me
Yea, the Sleep Tracking on AW is ... lets be nice and say severly lacking. Having to put it in a sleep schedule/focus is just dumb. I'm sure Apple Executives and their little schedules can sleep and wake at the same time every day, but the rest of the world doesn't work that way.
I don't wear any device to sleep, and I don't need one to tell me if I slept well or not. If I cared about sleep tracking, I'd whip out my very old Fitbit from my junk drawer. Sleep Tracking is one area that they have always run circles around AW in.
I have the same bug. I'm using autosleep now
Switch to Autosleep. I’ve been using it for years and it works really well. It’s fully automatic, no sleep schedule or sleep focus required.
Make sure he’s enabled Track Sleep with Apple Watch: Watch App > Sleep
Put the watch in sleep focus/mode.
The sleep feature used to drive me nuts - it was inconsistent.
I’ve found that it works better since I turned off ‘sleep schedule’ and started to manually turn on ‘sleep focus’ when I go to bed.
Mine will be hit or miss if it tracks. I only use sleep focus and don’t have a “schedule.” Most nights it tracks. But there is the occasional night I will go to bed as I usually do and then wake up the next morning and go to check my sleep and there’s nothing there.
Does he have another focus that may be interfering with the sleep focus? Just a shot in the dark but when I’m not going to bed yet and turn off my sleep focus(so I don’t have to keep holding crown), I swap to Personal for 1 hour, and then it automatically goes back to sleep. But I’ve noticed if I just turn sleep off, and forget to turn it back on before actually falling asleep, it doesn’t track correctly.
Not that I’m aware of. I don’t think so.
It sounds like all the settings are correct, so I would suggest simply powering off the watch and turning it back on. Make sure it’s updated also and hopefully it will sort itself out.
The app AutoSleep is better than apples still
Get AutoSleep, the onboard app for sleep tracking is trash. Moving over from a Fitbit I saw just how bad some of the native Apple apps were.
Watch (app) > Sleep > Track Sleep with Apple Watch
Is that toggled on?