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T-Mobile is apparently fundamentally changing (www.phonearena.com)
submitted 13 hours ago by shortwavesurfer@lemmy.zip to c/t_mobile@lemmy.ml
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[-] Hayduke@lemmy.world 4 points 13 hours ago

In my experience, visiting a physical T-Mobile store is a guaranteed way to spend an hour or two on the phone with customer support un-fucking the screwups the employee at the store caused. Every time.

[-] shortwavesurfer@lemmy.zip 2 points 13 hours ago

Why exactly does this not surprise me? I've been using BYOD with MVNO's and prepaid since 2016 and have had very, very few issues. Thankfully. I suspect that's because I never visit physical store locations.

this post was submitted on 26 May 2026
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