Pop_OS won't detect an external SSD (lemmy.ml)

submitted 1 week ago by [email protected] to c/[email protected]

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I plug in an external 1TB Crucial X8 portable SSD via USB but the OS can't detect it. I used to use the SSD as external storage for a PS4. I can plug it into my phone and a Chromebook and both detect the drive automatically. I've tried reformatting the drive via my phone and the Chromebook, I have connected it via 3 different USB ports, and tried another USB cable, all with no success.

What else can I try?

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[-] [email protected] 9 points 1 week ago* (last edited 1 week ago)

Does it detect the drive itself via an fdisk -l?

What does dmesg say?

[-] [email protected] 2 points 1 week ago

fdisk -l does not detect the drive.

dmesg | less says:

[ 397.817177] usb 1-2.2: new high-speed USB device number 8 using xhci_hcd [ 398.008829] usb 1-2.2: New USB device found, idVendor=0634, idProduct=5600, bcdDevice= 1.00 [ 398.008836] usb 1-2.2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 398.008839] usb 1-2.2: Product: Crucial X8 SSD [ 398.008842] usb 1-2.2: Manufacturer: Micron Technology Inc [ 398.008844] usb 1-2.2: SerialNumber: 1950E328848A [ 398.050672] scsi host7: uas [ 398.941402] scsi 7:0:0:0: Direct-Access Micron Crucial X8 SSD 0 PQ: 0 ANSI: 6 [ 398.944414] sd 7:0:0:0: Attached scsi generic sg4 type 0 [ 400.317609] sd 7:0:0:0: [sde] 1953525168 512-byte logical blocks: (1.00 TB/932 GiB) [ 400.317757] sd 7:0:0:0: [sde] Write Protect is off [ 400.317760] sd 7:0:0:0: [sde] Mode Sense: 43 00 00 00 [ 400.318003] sd 7:0:0:0: [sde] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [ 400.318081] sd 7:0:0:0: [sde] Preferred minimum I/O size 512 bytes [ 400.318086] sd 7:0:0:0: [sde] Optimal transfer size 33553920 bytes [ 400.325350] sde: sde1 [ 400.325432] sd 7:0:0:0: [sde] Attached SCSI disk [ 444.986115] usb 1-2.2: USB disconnect, device number 8 [ 445.013859] sd 7:0:0:0: [sde] Synchronizing SCSI cache [ 445.175859] sd 7:0:0:0: [sde] Synchronize Cache(10) failed: Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK [ 450.120178] [UFW BLOCK] IN=enp4s0 OUT= MAC=01:00:5e:00:00:01:48:5d:36:2c:51:00:08:00 SRC=192.168.1.1 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=47108 DF PROTO=2 [ 575.140669] [UFW BLOCK] IN=enp4s0 OUT= MAC=01:00:5e:00:00:01:48:5d:36:2c:51:00:08:00 SRC=192.168.1.1 DST=224.0.0.1 LEN=36 TOS=0x00 PREC=0xC0 TTL=1 ID=43202 DF PROTO=2

[-] [email protected] 4 points 1 week ago

Is this an older build of PopOS that perhaps doesn't have exfat compatibility in its kernel?

[-] [email protected] 2 points 1 week ago

No, I keep it updated

[-] [email protected] 4 points 1 week ago* (last edited 1 week ago)

are exfat-fuse or exfatprogs packages installed?

Can the popOS install format the USB? is it listed in lsusb?

[-] [email protected] 1 points 1 week ago

popOS cannot format the drive, at least, it cannot see it in Disks. lsusb shows the drive

Bus 001 Device 021: ID 0634:5600 Micron Technology, Inc. Crucial X8 SSD

[-] [email protected] 1 points 1 week ago* (last edited 1 week ago)

Does lsblk list a block dev for it?

[-] [email protected] 1 points 1 week ago

Run dmesg -w or dmesg --follow, press control-L to clear the screen (all of that stuff is irrelevant), then plug in and unplug the drive a few times. If you get messages, then the kernel can recognize the drive. Press control-C when you're done.

this post was submitted on 02 Jun 2025

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