this post was submitted on 24 Aug 2023
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Sync for Lemmy

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Hi guys just wanted to report I updated my app this morning and it is crashing on like... a lot. Every minute or two. @ljdawson

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[โ€“] [email protected] 9 points 1 year ago (1 children)

Mine isn't. It might be worth dropping some details about your phone, e.g. model and OS.

[โ€“] [email protected] 5 points 1 year ago

Device information

Sync version: v23.08.23-18:29    
Sync flavor: googlePlay    

Ultra user: true    
View type: List    
Push enabled: false    

Device: raven    
Model: Google Pixel 6 Pro    
Android: 13

It's dead simple if you can keep sync open long enough to swipe the formatting panel over to the bug button or the info button.

[โ€“] [email protected] 9 points 1 year ago (2 children)

Can you click the little bug icon here:

[โ€“] [email protected] 3 points 1 year ago

Every time I try to load up the thread I made to view comments it crashes. Have to reply directly from my inbox

[โ€“] [email protected] 2 points 1 year ago

[BUG] Sample title


Sample description Sample description body

Scenario (steps to reproduce)**

  1. Do something
  2. Do something else

Result(s) Sample results

Device information

Sync version: v23.08.23-18:29    
Sync flavor: googlePlay    

View type: Slides    
Push enabled: false    

Device: greatqltecs    
Model: samsung SM-N950W    
Android: 9
[โ€“] [email protected] 7 points 1 year ago* (last edited 1 year ago) (1 children)

Same here. It seems to crash any time I go to a singular post. Viewing the main lists (like Local, or All) works fine. Crashes as soon as i try to view comments.

Also crashes when going to a singular message in my inbox

Posting this from Connect - I'll try to get device info

Update: all above info seems to be fixed after last update (only 2 days later!). Thanks Ljdawson!

Device information

Sync version: v23.08.25-12:16    
Sync flavor: googlePlay    

Ultra user: false    
View type: Slides    
Push enabled: false    

Device: greatqlteue    
Model: samsung SM-N950U1    
Android: 9
[โ€“] [email protected] 4 points 1 year ago

Yep this is accurate

[โ€“] [email protected] 3 points 1 year ago

Been working fine for me.

[โ€“] [email protected] 3 points 1 year ago

Working fine for me, but in case it helps identify the issue...

[BUG] Sample title


Sample description Sample description body

Scenario (steps to reproduce)**

  1. Do something
  2. Do something else

Result(s) Sample results

Device information

Sync version: v23.08.23-18:29    
Sync flavor: googlePlay    

View type: Smaller cards    
Push enabled: false    

Device: raven    
Model: Google Pixel 6 Pro    
Android: 13
[โ€“] [email protected] 3 points 1 year ago

Device information

Sync version: v23.08.23-18:29    
Sync flavor: googlePlay    

Ultra user: true    
View type: Slides    
Push enabled: false    

Device: b0s    
Model: samsung SM-S908B    
Android: 13

Working fine here

[โ€“] [email protected] 3 points 1 year ago

This has been fixed for the next release (going live tomorrow all going well).

[โ€“] [email protected] 2 points 1 year ago (1 children)

Constant crashing for me as well. Posting this from another client, Sync is just completely unusable for me atm.

[โ€“] [email protected] 3 points 1 year ago

Fixed for tomorrow's release.

[โ€“] [email protected] 2 points 1 year ago* (last edited 1 year ago)

Same thing since updating from the play store today. Had to fall back to Liftoff. Sync is unusable now.

Update: If a post does not have any comments it opens ok. But if there is even one comment then it crashes.

[โ€“] [email protected] 1 points 1 year ago (1 children)

I usually clear my cache anytime an app starts to behave weirdly, so try that. :)

[โ€“] [email protected] 3 points 1 year ago (1 children)

Tried it, no bueno.

Thanks though

[โ€“] [email protected] 1 points 1 year ago

I updated just now, will keep an eye out for bugs also.