I use google maps every day. Wouldn't say it's been getting worse.
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I don't know about getting worse but it definitely has trouble in my area with some businesses/ parking lots and how to get in to them
Its gotten very slow and laggy and crashes often.
In my experience, ever since the layoffs, most google apps have had a negative experience.
Gmail layout shifts when selecting now. Maps crashes or displays the PIP ui by mistake. Too Many extra clicks added to maps as well. It's more confusing to navigate.
YouTube... The ad nonsense. One could go on
Do you see a leaf next to the directions, that means it's taking the most fuel efficient route not the fastest, it's the default I believe. I don't think it's very effective.
Gmaps is still definitely getting worse over time regardless.
Google consistently routes people to make a right turn across an unsignalised dual carriageway near me. (Australia, we drive on the left).
This right turn is so prone to crashes that every single weekday morning and afternoon there will be multiple tow trucks just waiting for a crash.
To avoid this intersection and turn right on to the dual carriageway at a location with traffic lights is only a matter of driving less than 1km in either direction on a parallel side street. Yet Google tells people to go past the traffic lights to make this turn. Idiocy.
to be fair, thats much more a failure of road infrastructure than it is of google, even if it could have done better.
Mine actually started crashing when I opened it, so yeah. Luckily I live in a grid so it's not really hard to figure it out myself.