People don't fear for their lives when they fuck people over any more. We need to bring that back somehow. Ratfuckers should be fearful after they ratfuck somebody that they're going to get theirs.
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I am not a lawyer, but consumer protections should generally kick in when an issue is actually evaluated in a court. If you are being charged for things you believe to be unfair, you would need to refuse to pay, then see them in action after the business escalates it. Often, a predatory business will give up when it knows it doesn't have a case. But it's pretty hard to work on behalf of a citizen if they ultimately are convinced that they do have an obligation to pay after all.
I agree with the other commenter on the first issue. If you have been paying the amount you were charged, and then hit with surprise retroactive charges, you would have a serious case in small claims. I expect a judge would favor you if it's as described. $1000 for late fees is exorbitant, especially when the glitch was from their software and not rectified quickly. Unless you're leaving out relevant details that explains the situation better.
For the second issue, needlessly cumbersome cancellation processes are considered dark patterns and may be illegal in some cases. These cases are being enforced more recently, even against large companies like Amazon. For your pest control case though, if you face pushback when cancelling it's pretty simple to tell them you won't be using their services and will refuse to pay. If you already paid, you may be able to issue a chargeback after explaining the situation to your bank. Seeing as how you would be being charged for services not done, I don't see how the business could contest that after being informed of the cancellation. You would still be on the hook for a (reasonable) cancellation fee, as lost business from a cancelled reservation does represent real damages.
We are a country with a litigious history and we have recognized considerable rights for consumers. Just because you feel powerless doesn't mean you are.
There are laws against excessive fees like this. In my home state of Florida, a landlord cannot charge more than 20% the rent in late fees.
And trust me, Florida is not known for its consumer protections. So chances are your state has a similar law which is probably better.
So if I were you I would look up the law and not pay.
Assuming of course you are telling the full truth- your full rent payment was late for a short period of time.
The entire justice system rests on how much money you have.
It's capitalism, capitalism is the core of the problem.
It treats people who have wealth as good people who always have a chance to appeal injustice and people without wealth as never having an opportunity to fight injustice.
You would literally need to tear it all down and start over because the US Consitution is kind of a piece of garbage and we spend way too much time jerking off the old dead white slave-owners who wrote down that "All men are created equal... as long as they're white and own land."
In some more civilized countries, they do things like peg criminal fines to the wealth of the person who committed the crime? Poor person? Small fine. Rich person? Huge fine. It's decided based on a percentage of their wealth. So the wealthier criminals literally pay more because of their financial influence.
It can be very cheap to get a letter written by a lawyer on their letterhead, to demand things like service cancellation.
It's not perfect and shouldn't have to happen, but what's your time and mental health worth?
Open revolution is about the only avenue left.
What the hell is "pet rent"?
This is why we have commas.
It's a real thing. It's a fee every month for having a pet in a rental.
A monthly fee for having a pet in a rental
Let me guess, red state?