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How is this even possible in 2024? I realize Rochester isn't exactly a major metropolis, but we're in the middle of town! It's not like they're relying on Hughesnet or something.
Also, it's not that they're cheaping out on us either. The owners live upstairs. This is a duplex.
Perhaps they could be using a VLan?
if the listing advertised "high-speed internet" or anything with the wording "high-speed", then i'd call AirBNB and complain until i either got a partial refund or a rebooking elsewhere. Rate 1-star and post as many complaints as possible on as many social media outlets as possible with the full name of the AirBnB host. Name and Shame.
Basically, be as big a nightmare as possible (without getting kicked out) until either it gets fixed or until you get enough money back to make you feel better.
edit:
The owners live upstairs.
i wouldn't let them sleep a wink until that's 50Mb/s+ both up and down. should be at least 100Mb/s, but 50Mb/s is manageable.
They're fucking you while on vacation, and i would make their live a LIVING HELL. being cheap has consequences...
Re you're edit: I'm not here on vacation, I'm here to go to the Mayo clinic. But they close up at 3, so it would be nice to come back to decent wifi. Thankfully, I realized I can just use my phone as a hotspot. The only problem is my iPhone and my Mint Linux notebook won't play nice, so I have to tether one to the other via USB to get it to work rather than via the WiFi connection. No idea why, but it won't get to the authentication part when I connect to the WiFi. But that's better than what I had before.
"How does your network availability compare with your expectations"
the access point is probably upstairs and blocked by several objects
Is the signal strength really low?
No. Quite strong in fact. 75% strength according to Mint's WiFi menu thingie that shows signal strength.
If indeed the service is provided by "Radio Link Internet" as listed in your screenshot, the owner can likely fix the speed to "better" with a single phone call RIGHT NOW with the $30 more per month subscription fee to the $85 30mbps down / 10mbps up instead of what they're probably on the $55 service plan.
Judging from the info on your screenshot this looks like this is a WISP. Meaning if you go outside the building there is likely a small tower with an antenna on it that is aimed parallel to the ground. In the days of ISDN, these were amazingly better. In the days of fiber or even Starlink these are pretty abysmal.
Pretty sure that's against the Geneva Convention.
Looks like my 4G LTE speeds I get on my phone at work
These are the speeds the ISP advertises:
https://www.radiolinkinternet.com/Plans.html
I don't know much about WISP but I suspect speed will vary based on distance and line of site to towers and how congested they are.
I'm nearby rochester and used to have radiolink. Honestly you're lucky it works. Never had a worse experience with an isp before