this post was submitted on 19 Mar 2024

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Mildly Infuriating

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Yeah UPS, that's proof (yall.theatl.social)

submitted 8 months ago by [email protected] to c/[email protected]

62 comments fedilink hide all child comments

The photo that UPS provided to prove that they delivered my package. I mean, sure, it’s my front porch, but they could have included the package.

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[–] [email protected] 176 points 8 months ago (29 children)

Ups driver here. UPS management and their infinite wisdom have decided to give us boards that are incapable of clearing the cache of information unless you completely restart the board. This results in the boards slowing down and eventually crashing, and until the inevitable crash, it slows down to the point where I can take a photo of the delivery, and it won't register the photo until I'm turning back towards the truck.

I've taken photos of the sky, lawns, gardens, flowers, and streets, and often it immediately will register the Stop Complete.

I'm not saying you didn't get the package stolen, just an explanation of what might have happened here.

[–] [email protected] 28 points 8 months ago* (last edited 8 months ago)

yeah it looks like that's the shadow of the package on the bottom right corner so it probably took the photo as the driver turned away.

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[–] [email protected] 122 points 8 months ago* (last edited 8 months ago) (1 children)

Plot twist: OP ordered a front porch

[–] [email protected] 57 points 8 months ago (1 children)

You got me!

[–] [email protected] 30 points 8 months ago

[–] [email protected] 110 points 8 months ago (2 children)

Sounds like an easy claim that they didn't deliver the package.

[–] [email protected] 84 points 8 months ago

Yup. It is an official proof that the package wasn't delivered.

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[–] [email protected] 24 points 8 months ago

If anything, that proves that they didn't deliver it lol

[–] [email protected] 22 points 8 months ago (2 children)

Looks about right.

For a while Google had the roadmaps to the property right but not Apple. Using your eyes it was easy. Following the app blindly, not so much.

Found a box at the back of the property clearly tossed over the back fence, no where even visible from the house. Compliments of UPS.

[–] [email protected] 10 points 8 months ago* (last edited 8 months ago) (1 children)

Btw if you have Apple Maps, it's decently easy to submit an address correction, they usually update with corrections within a week or so. Google maps is also easy enough, but they seem to take a bit longer to correct.

This is really useful to know if you buy a new build house.

[–] [email protected] 13 points 8 months ago (2 children)

The speed of Google Maps corrections seems to strongly depend on some internal reputation data they have from your previous submissions and the kind of submissions you make. The more you contribute accurate stuff, the faster your future contributions go through the system.

Unfortunately, I've never found a way to submit corrections to Apple Maps from a Linux system, so there continue to be a dozen or more places where I know Apple Maps is wrong but I can't help them out with fixing it.

[–] [email protected] 2 points 8 months ago

In my experience Google maps is ok although not brilliant. It more or less knows where my house is but the location isn't really right, but it gets you close enough. Google maps often locates businesses in weird places where they obviously aren't, and quite often it'll put every business on the street into a single building, which admittedly would be very convenient, but not really accurate to reality.

If you want accuracy you have to go with OSM which practically maps the location of every pebble.

[–] [email protected] 2 points 8 months ago

My house had wrong directions for both Apple and Google maps. Google had it fixed within the first year. Apple, going on 6 years and 4 attempts, remains incorrect.

[–] [email protected] 4 points 8 months ago* (last edited 8 months ago)

I've done customer support for delivery companies, although not UPS, and the caliber of the drivers is definitely something that is very variable. Sometimes I'm amazed they even have a license.

There are certain properties that they seem physically incapable of locating, even though there doesn't appear to be anything particularly interesting or odd about the address, and I can find it easily by googling it. There must be some kind of temporal anomaly that I'm unaware of. So anyway, that job sucked.

[–] [email protected] 18 points 8 months ago

This is where I would deliver your package
IF I HAD ONE

[–] [email protected] 15 points 8 months ago

Last one of these I had the guy was driving away and took the photo.

[–] [email protected] 11 points 8 months ago (1 children)

Based on the number of photos people post on Nextdoor of their package at a totally different house, I'm not sure why these companies bother. Maybe they could train drivers to actually use their brains to see if they're at the right place first.

[–] [email protected] 38 points 8 months ago (5 children)

They'd need to allow drivers to take enough time to appropriately do the job, so that's never going to happen.

When you have to make as many deliveries in an hour to require breaking the sound barrier during your shift, you don't have time to check house numbers.

[–] [email protected] 15 points 8 months ago (1 children)

Accurate. I get pissy about my deliveries (FedEx is notoriously bad here) but the truth of the matter is that the drivers are way overworked. They time shit down to the minute but assume traffic is constantly as good as the best days. So yeah, they build in time for bathroom breaks and to get everything where it goes as long as no one on the road has wrecked, is driving slow, and there are no construction zones gumming up the works. Then they penalize the drivers if everything isn't done. So you end up with shit thrown over the fence, boxes that look like they were run over, misdelivered packages, and pictures of the corner of a porch.

[–] [email protected] 4 points 8 months ago

I used to work for fedex. Most of the time those run over boxes were just crushed by the machine that handles them and sorts them, not always though... I worked with some daft people. Lots of my coworkers hated how prevalent door cams became but I loved them. Made it reeeall easy to call people out on their bullshit.

When there was a dispute things wound usually go like this 'I delivered the package right at their front door, there's a hallway cam, ask them to contact the manager and get footage of me not stopping by when I claimed I did.' I never got into trouble in the years I did it because I always did my job right.

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[–] [email protected] 6 points 8 months ago

So that's where they put my invisible bench!

[–] [email protected] 6 points 8 months ago

"MILDLY" infuriating? lol

[–] [email protected] 2 points 8 months ago

Did you actually get the package?

[–] [email protected] 2 points 8 months ago

My proof was one time a picture of my entire apartment building

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