Some excerpts:
In late May, Apple announced what seemed on its face to be a big, positive development for iPad owners: It was going to begin selling repair parts for iPads to the general public, which is a requirement of a series of new right-to-repair laws. [...]
The announcement was generally covered positively by the press: “Save Money, Make Your iPad Last Longer,” a Forbes headline read, for example. But independent repair professionals who have used the program told 404 Media that the prices Apple is charging for some repair parts are absurdly high, and that this functionally means that the iPad is as unrepairable as it has always been.
“As is typical for Apple, they’ve been pushing and testing the limits as time has gone on, and now they pushed too far. There are plenty of other examples of absurdly priced parts from Self Service, but these iPad parts are by far the worst,” Brian Clark, the owner of the iGuys Tech Shop, told 404 Media.
Clark points out that a new charge port for an iPad Pro 11, a part that goes bad all the time, costs $250 from Apple. Aftermarket charge ports, meanwhile, can be found for less than $20. “It’s a very basic part, and I just can’t see any reasonable explanation that part should be $250 from Apple,” he said. “That’s a component that probably costs them a few dollars to make.”
Clark said a digitizer for an iPad A16 is $200. That part can be bought from third-party suppliers for $50, and the iPad A16 sells brand new from Apple for $349, Clark said. The replacement screen assembly for an iPad Pro 13 costs $749 from Apple.
Jonathan Strange, the founder of XiRepair, put together a spreadsheet of all the new parts and found that more than a third of the iPad parts Apple is now selling are not being sold at a price that is economically viable for independent repair shops. The way he calculated this was by taking the price of the part, adding in $85 for labor and a 10 percent profit margin for a repair shop. If the total repair cost was more than half the price of buying a totally new device, he considers it to be not economically viable.
Strange said that when analyzing iPad part prices, he found that nearly every part seemed to be correlated with the replacement value of the device versus what the part should probably actually cost.
“I don't believe Apple prices parts based on their cost to manufacturer plus a small margin, I fully believe they are pricing parts based on retail replacement cost of the device. Apple seems to keep almost all their repair parts plus an average shop's labor right at about 50 percent of the replacement cost of the device. I believe they do this to discourage repair,” Strange told 404 Media. “It doesn’t cost $250 or even $100 to manufacture a charge port cable, but I believe Apple is charging this because they know if the price is high enough no one will buy it. If right-to-repair laws force them to sell parts they'll do it but they will make them super high.”
It’s not clear what, if anything, can be done about Apple’s iPad part pricing. State right-to-repair laws require companies to sell parts to the public on “fair and reasonable terms,” but it’s not clear whether Apple’s iPad part prices are egregious enough to be out of line with different state laws.
