this post was submitted on 20 Mar 2024
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World of Warcraft

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What's going on with Blizzard support? (fedia.io)
submitted 8 months ago by [email protected] to c/[email protected]
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9 Days average wait time is crazy long

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[–] [email protected] 24 points 8 months ago (1 children)

Believe it or not, blizzard support was once considered the best. They were effective, fast and they even stayed in character when possible for added fun. Then they got outsourced...

[–] [email protected] 2 points 8 months ago (1 children)

I started playing back in WotLK and it was already not great. It got slowly worse the longer I played.

[–] [email protected] 3 points 8 months ago

Support outsourcing started shortly before TBC launch.