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omg. bussiness practices. Im an aging tech guy who falls into bussiness stuff and it galls me to have people with jobs where their specialty is management and they can't do the most basic stuff. Case in point we hire a management company for our condo association and are assigned a manager. I ask about the process for having some work done on my place and it goes into a back and forth chain because the manager cannot communicate clearly. What really galls me though is this is a common query that should have a document that I could be sent with all the formalities spelled out. Its like. How did you get this job!