this post was submitted on 10 Jul 2023
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Self-checkout theft causing problems for retailers — and shoppers who despise receipt checks (www.cbc.ca)
submitted 2 years ago by sbv@sh.itjust.works to c/canada@lemmy.ca
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I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

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[–] S_204@lemmy.ca 0 points 2 years ago

Am I the only one that hands my stuff to the staff member standing there and asks them for help? I really don't mind saying I don't understand how those things work, as I truly don't care enough to pay even the slightest bit of attention to them.... If there's a staff member just standing there watching, why can't they help me as a customer?

I'm always polite about it, except that one time at Dollarama where there was 4 people standing there acting like I was being rude for asking them to ring me thru a till rather than use a self checkout. That time, I just put my stuff down and walked out. If they don't want to help me, I'm not giving them my money.