this post was submitted on 12 Jan 2024
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UK Politics

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[–] [email protected] 3 points 10 months ago (1 children)

What I can’t understand is how the Post Office and Fujitsu got away without a pen test on the software; especially when their core argument was “it is impossible to remotely access”.

Having worked for one of these bastard consultancies (IBM) that sells crappy services to the public sector, they literally don't care. It's about locking you in to big multi million pound projects and putting bums on seats to charge the client. The government department / post office gets a warm fuzzy feeling that they're doing great things because why would you pay so much money for shit and if these consultants happen to build something useful well that's a bonus.

No way, no way in hell are companies like IBM or Fujitsu in this case listening to low level devs or testers and admitting to the client that they've pissed away millions of their money on something that doesn't work. You should see how they word their contacts with government (which is also partly to blame with how badly they accept these shit terms without any oversight). They'll be protected against all of this. It's the public and the services they rely on that suffer. And the funny thing is it's all our money they're wasting.

GDS was set up partly to break this cycle until very early on it was hobbled by big players in this area pushing back. People need to remember the state of digital services before GDS was started, it wasn't very good.

[–] [email protected] 3 points 10 months ago* (last edited 10 months ago)

Currently working with IBM contractors, can confirm this. It's not even an institutional type problem, it's like they deliberately hire arseholes.

Back to this article though, tis project presumably was run under PRINCE2 methodology which is very rigid. I know it makes a good headline but a handwritten note would have literally no effect. There's a whole change control process you need to go through. That note is just somebody covering their own arse rather than actually doing their job.