this post was submitted on 11 Jul 2023
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Lemmy.world Support

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Hi there, I've been trying to get 2FA to work on my account for awhile now, and regardless of browser I use (firefox, chrome, edge) I can not get 2FA to work. I tick the box for 2FA, scroll down, but there is no 2FA box to continue going forward with it, so I just have to untick it. I've tried on various browsers, on my PC and my phone. Neither have worked.

I like having 2FA on, so instead I was going to delete my account - however, even that does not work. I type in my password, and I get a loading icon.. and then nothing. Page scrolls up, but it does not delete my account.

Anything I can do to get either of these to work? Thank you.

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[โ€“] [email protected] 3 points 1 year ago* (last edited 1 year ago) (1 children)

Pretty sure these types of issues are caused by lag on your home instance. Hosting my own small instance I had no issues enabling 2FA. Maybe try again off peak hours.

One issue I do have is that I am unable to log out without clearing browser cache.

[โ€“] [email protected] 1 points 1 year ago

I've been trying for about two weeks now. I'm Australian so I'm usually online when most people are off-line as well.