this post was submitted on 01 Jan 2024
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Japanese disaster prevention X account can’t post anymore after hitting API limit - The issue has arisen after major Tsunami warnings have been issued in areas of Japan following a strong earthquake::undefined

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[–] [email protected] 358 points 10 months ago (10 children)

Why governments would ever use a private service for critical use baffles me.

Create your own emergency notification system!

[–] [email protected] 270 points 10 months ago

They have one, but you also want information to be where people are. Especially if where people are is full of misinformation and rumours.

[–] [email protected] 114 points 10 months ago

Japan has various earthquake notification systems. Tweets are just one more way to get the information to the people on a platform they use.

[–] [email protected] 37 points 10 months ago (5 children)

Create your own emergency notification system!

Those never turn out well.

Running their own mastodon instance should be viable though.

[–] [email protected] 46 points 10 months ago* (last edited 10 months ago)

I remember seeing that they did have a fediverse account? This seems related to that

Yup see here:

https://lemmy.ca/post/3167523

It's also in the article linked above:

Luckily, the creators of the NERV App, Gehirn Inc, have created an app-based alternative for users to get information in real-time, as well as running a Mastodon account.

[–] [email protected] 17 points 10 months ago (1 children)

The Los Angeles/ California earthquake alert system worked just fine today.

[–] [email protected] 9 points 10 months ago

Does that go through regular EAS? Wondering.

FWIW, Japan does have emergency alerts on iOS and Android, same thing as the Netherlands and the UK.

[–] [email protected] 2 points 10 months ago (2 children)

Is Mastodon even viable for time sensitive information? You need to wait for your instance to propagate the post from their instance which can take time.

[–] [email protected] 17 points 10 months ago (1 children)

As opposed to waiting until next month for your API call limit to reset?

[–] [email protected] 2 points 10 months ago (1 children)

I’d suggest they join a system that has users, proper SLA and an open frontpage.

As much as you might like Mastodon for being open, there are no SLA between instances. Bluesky or Threads likely do.

Not saying they shouldn’t start their own Mastodon, but not for emergency and time sensitive things. Or just for people who can’t access those other services. More options also mean more reach.

[–] [email protected] 8 points 10 months ago
[–] [email protected] 5 points 10 months ago* (last edited 10 months ago) (1 children)

Is Twitter/X viable for that? They can decide, and have, to randomly put information behind login walls.

[–] [email protected] 1 points 10 months ago (1 children)

They technically still have an SLA, but it’s unclear how much they respect it. And if X isn’t viable there are other platforms that are.

[–] [email protected] 4 points 10 months ago (1 children)

SLA? If that means something like "service level agreement" (I don't know, you didn't specify, I'm guessing) then I can still find examples where it falls well below what I would expect from a public service such that if there was an agreement in place that I would definitely be opposed to it as a tax payer.

And if X isn’t viable there are other platforms that are.

I mean yes obviously, there are much more viable platforms like Mastodon, or even a self-hosted website.

[–] [email protected] -1 points 10 months ago

And again, which was the point of my original comment, Mastodon may not do great when you need to propagate the post to other platforms. Unless you know something I don’t, Mastodon is horrible for time sensitive information, since it can take hours to get to your instance.

[–] [email protected] 1 points 10 months ago

Just mass send SMSs in a given area

[–] [email protected] 1 points 10 months ago

It's a secondary feature of a mysterious enterprise, unknown to americans, called "public media"

[–] [email protected] 24 points 10 months ago (1 children)

Cell phones already have the emergency alert system they could just use that.

[–] [email protected] 6 points 10 months ago (1 children)

One thing I wish iOS/Android did was have the option for these emergency alerts to be multilingual, or provide some sort of auto translation. When i was in Japan in November, I received an emergency alert due to NK launching some missiles. It's pretty scary to have your phone blow up with a loud alarm, and not being able to read the alert because it's in Japanese. On iOS, you also can't just copy the notification to translate it. I had to take a picture, and then have Google Translate translate it.

I was anticipating some big earthquake, but turned out to be a child playing with his rockets.

[–] [email protected] 2 points 10 months ago* (last edited 10 months ago) (1 children)

I’m able to take a screenshot and translate this comment in the photos app in iOS.

https://ibb.co/xJsZLzH

Edit: I have no idea how good the translation is, but I’ve done it this way for things that needed translation.

[–] [email protected] 1 points 10 months ago

You’re right, but that was my point, you have to take a screenshot and translate it. It wasn’t something I thought about when my phone was blasting out a loud alarm.

In those kind of emergencies, either it should’ve been auto translated to the users’ default language, or a quick translate option should be available.

[–] [email protected] 10 points 10 months ago* (last edited 10 months ago) (2 children)

Remember when just about every government employee was carrying around a BlackBerry device for official business?

Pepperidge Farm remembers.

[–] [email protected] 8 points 10 months ago

That's different. They had signed contacts and were legally obligated to provide service. Twitter is a free service that can be turned off at any time, with no notice, and is run by a schizophrenic twat with a god complex. It's just monumentally stupid to put lives on the line through a service like that.

[–] [email protected] 1 points 10 months ago

I remember when they all loved the Nextel PTT phones.

[–] [email protected] 5 points 10 months ago (1 children)

This same issue happened during wildfire season in BC, Canada if I recall. A small polite media outrage over it, then forgotten.

Best case scenario would be an independent, international system developed within and for the emergency services community worldwide. Judging by the way firefighters travel internationally to fight forest fires worldwide, the community could be strong enough to support a solution like that, in my opinion.

[–] [email protected] 3 points 10 months ago

It makes a lot of sense to post where the people are. Roll your own and note the people need your app/etc. granted, everyone is reading X on their smartphone and I’m 100% positive that Japan has the same kind of emergency broadcast system that we have in North America, but again that’s not meant for lots of messages, where a social networking site is.

[–] [email protected] 3 points 10 months ago

Hate to say it but I would commonly get alerts from Twitter in the before times about local issues before I would get notified by my local government. Sadly they switched to encrypted radios so I can’t even keep up that way either these days

[–] [email protected] 2 points 10 months ago

NERV isnt owned by gov and:

Luckily, the creators of the NERV App, Gehirn Inc, have created an app-based alternative for users to get information in real-time, as well as running a Mastodon account.

[–] [email protected] -1 points 10 months ago* (last edited 10 months ago)

Because it's often easier, cheaper, and more efficient in cases that mirror public needs. Alerting, SMS, cloud storage, all are solved and competitively priced. And don't get me wrong, there ARE use cases for doing certain things custom or internally. There will need to be a mix of things.

The issue, is having an appropriate SLA and having the ability to hold companies accountable when it's not met. You need stated provisions that won't happen. Most commercial enterprises already operate under this model successfully, however many of the tools don't have SLAs around an earth quake. Most companies are willing to provide those provisions but it totally will come with extra cost which is typically not budgeted or sales teams or contracting officers are not equipped to have these conversations.