this post was submitted on 10 Jul 2023
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Self-checkout theft causing problems for retailers — and shoppers who despise receipt checks (www.cbc.ca)
submitted 1 year ago by [email protected] to c/[email protected]
139 comments fedilink hide all child comments
 

I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

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[–] [email protected] 3 points 1 year ago (1 children)

Having said that, I’ve noticed myself making mistakes. I’ve accidentally failed to scan an item, and I’ve accidentally entered incorrect codes for produce. When I notice, I fix them, but I’ve probably missed a few.

Stores are 1000 percent alright with this. They don't want you to intentionally steal of course, but shit happens and people mess up, even trained cashiers.

The real problem occurs when people intentionally and maliciously steal, and these checks arent there to catch people like you.

[–] [email protected] 4 points 1 year ago

I feel like Galen Weston (or whoever his replacement is) just wants to suck every penny out of me and doesn't care why I screw up. He. Just. Wants. My. Money.